Assisted Traveller Automation for the Rail Industry

Following on from our recent webinar:

The Future of Customer Experience in the Rail industry, we take a look at how an operational service offering like “Assisted Travel” requests could be automated, in order to:

  • Provide personalized experiences when customers need it most
  • Reduce the number of ‘forgot to book requests’
  • Reduce back office activities
  • Increase operational efficiency


Coreen Merryweather, Account Director, Blue Prism

Lee Edwards, Co-Founder & Director, Smart Automation Services

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