If you take a close look at Capital Markets Operations, almost EVERY email running through post trade is an exception to a Straight-Through-Process. These emails are a request for some work to be done and a description of the process. Most Financial Services businesses have millions of emails running through their operations, supported by thousands of employees. Recent research tells us that over 70% of operations staff daily activities is taking place outside of “core IT systems”. Humans are the only translation mechanisms between this complicated and opaque world of unstructured email data + action in the IT real estate.
In this webinar we’ll see how Blue Prism and Re:infer can automatically triage communication, extract intents, key data and information to drive automated processing and deliver transformational change.
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