The challenges with front office automation are real. Every customer requirement, query, complaint or claim is different, and you need to know what questions to ask and what information to gather in line with business rules and often, with a detailed record. CLEVVA’s web-based platform allows low-code teams to author, maintain and deploy digital experts —the front office counterpart to Blue Prism digital workers. Digital experts make it easy to navigate staff and customers through contextually rich, complex, and/or regulated front-office decisions and processes so they get it right, every time!
Ryan Falkenberg, Co-founder and CEO of CLEVVA
David Williams, Director, DigiBlu UK
Alisa DiStaso, Director - Contact Center Solutions, Blue Prism
Becoming an agile enterprise means operating as a seamless mix of digital workers, human workers, and systems dynamically automating processes everywhere from the back office to the customer experience. You can do this with Blue Prism's intelligent digital workers that are versatile, autonomous, self-organizing, and secure. As a result, you gain better insight and control over the work, create new and transformative ways to operate, and empower people to focus on work that truly matters.
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