Driving Operational Excellence

Increase Efficiency and Profitability Through Automation and Digitization

• Alleviate the burden of administrative tasks—in both high-volume personal and highly complex commercial lines—by digitizing your core and reallocate your time to relationship-building and delivering an excellent service
• Blend human judgement with data-driven analytics for the best risk selection, elevating the role of underwriters–and actuaries—though strong portfolio steering and a more specialist approach.
• Hear how to overcome barriers to digital transformation. Get the right talent, achieve stakeholder buy-in, platform compatibility and address the lack of data standards
• Move to the future of fraud detection, behavior analysis and complete data collection via advanced text and speech analysis, ML/AI and efficient information storage
• Balance automating the underwriting process with delivering a superior service to your customers

Panel Discussion with:

• Renaud Ambite, Chief Technical and Distribution Officer, Single Risk, SCOR P&C
• Carl Berriman, Head of Personal Lines Product Delivery, LV
• Emma Kirby Kidd, Customer Success Director, Blue Prism
• Moderator: Hugh Hessing, Founder, H 160 Consulting (former COO Aviva, former CEO Aviva Ireland)