EMEA Lunch and Learn - Cost to Serve and Benefits

Jf 0278 EMEA LAL Cost to Serve resource 440x303

"Cost to Serve" refers to the total cost associated with implementing and maintaining a Robotic Process Automation (RPA) solution.

In the lunch and learn session focused on Cost to Serve in RPA, participants will learn:

  • how to effectively calculate and manage the cost of their RPA solution.
  • best practices for identifying and mitigating potential cost drivers
  • ensuring that the automation project is optimized for maximum efficiency and cost-effectiveness.

This includes factors such as infrastructure, software licenses, training, support, and maintenance. Understanding and optimizing the Cost to Serve is critical to the success of any automation project, as it directly impacts the financial benefits and ROI of the solution.

By the end of the session, participants will have a clear understanding of the Cost to Serve in RPA and the strategies needed to manage it effectively, ultimately driving value from their automation project.


Emma Kirby-Kidd

Head of Robotic Operating Model, SS&C Blue Prism

Niti Grover

Customer Success Director Middle East, SS&C Blue Prism

Susanna Berg

Customer Success Director Nordics, SS&C Blue Prism

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