Service - Controller and Control Room Best Practices

In this session, we will discuss the best practices of the control room, how to get the right MI out to your organization and the role of the controller, and how this can grow with the maturity of your CoE.

Key takeaways:

• The features of the Control Room and Control Room best practices
• Creating meaningful MI
• The role of the Controller and how to adapt the role as the CoE matures