Live Panel Discussion with HSJ: How can hospitals best manage the booking of outpatient appointments?

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Join our NHS panel live as they explore how outpatient bookings can be efficiently managed to reduce backlogs and improve patient experience 

When the booking of outpatient appointments is managed effectively, system efficiency and patient satisfaction increases. But it is a complicated process that has become more complex still in recent months. The severe outpatient backlog following the pandemic has meant extensive reprioritization of patients and increased the need to change and rebook appointments, many of which have moved from in person to virtual.

So how can such challenges best be managed? How can hospitals ensure the most effective management of outpatient appointment booking in the coming months and beyond? How might technology and digitization – including automation of previously analogue processes – help here?

This webinar, run in association with HSJ, will bring together a small panel of experts to discuss these important issues.

Register now to tune into the discussion


Karen gorman headshot

Karen Gorman

Healthcare Director, Blue Prism

Sharon osterfield headshot

Sharon Osterfield

Head of Automation and Transformation Programme Manager, Royal Surrey Foundation Trust

Nicholas sands headshot

Nicholas Sands

Director of Transformation, Royal Surrey Foundation Trust

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Sarah Reed

senior fellow in policy and research, Nuffield Trust

Learn more about automation in the NHS