With an automation-first mindset, Pets at Home turned adversity into opportunity, despite the challenges retail has faced as a result of both COVID-19 and Brexit. Pets at Home is the UK's largest pet supplies retailer and they also have big ambitions of becoming the best pet care business in the world.
The key elements of Pets at Home’s intelligent automation growth strategy over the past year has been building reusable objects, reducing complexity, and making code easier to maintain and understand. The result of this focus has been greater speed, improved productivity, innovation and recognition, with their RPA team earning the moniker, the ‘Golden Team,’ by their IT department.
• Built an organizational structure and resilient workflows with the flexibility to cope with change
• Built automated processes to manage requirements gathering, go live, and production
• Learned what worked, what didn’t, and planned what they will focus on next
Join us as Pets at Home share their unique journey.
Becoming an agile enterprise means operating as a seamless mix of digital workers, human workers, and systems dynamically automating processes everywhere from the back office to the customer experience. You can do this with Blue Prism's intelligent digital workers that are versatile, autonomous, self-organizing, and secure. As a result, you gain better insight and control over the work, create new and transformative ways to operate, and empower people to focus on work that truly matters.
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