How to Unlock Superior Customer Experience through Intelligent Automation

With great customer service comes great customer experiences, more now than ever businesses must adopt agile processes and technologies to meet and exceed the expectation of the customer.

Yet many businesses use disparate disconnected applications to service their customers, often resulting in poor and inadequate customer experiences. With the right technology in place, human interaction is far more confident and agile which results in heightened customer experiences.

Register for this inspiring webinar and learn first-hand from Forrester on why Automation is fundamental to business transformation and how your organization can benefit.

Attend this webinar and you will learn:

  • The Economic Impact of Better Customer Experience (CX)
  • The Changing Complex Demands of the Customer and the scrutiny towards the agent
  • The Future of work and the impact of Automation on the workforce
  • Real-world examples of how CX has impacted the workforce

Presenters:

Brian Halpin, SVP, Advisory Customer Strategy and Transformation, Blue Prism
Kate Leggett, VP, Principal Analyst Serving, Forrester
Jason Cullabine, Senior Solutions Consultant, Blue Prism


Can't see this content? That's probably related to your cookie preferences. 

Or click on the link below to view it externally.

View this content on BrightTALK

The Latest From Blue Prism

Free the People

Becoming an agile enterprise means operating as a seamless mix of digital workers, human workers, and systems dynamically automating processes everywhere from the back office to the customer experience. You can do this with Blue Prism's intelligent digital workers that are versatile, autonomous, self-organizing, and secure. As a result, you gain better insight and control over the work, create new and transformative ways to operate, and empower people to focus on work that truly matters.

Get Started Free Trial

©2021 Blue Prism Limited. “Blue Prism”, the “Blue Prism” logo and Prism device are either trademarks or registered trademarks of Blue Prism Limited and its affiliates. All Rights Reserved.