We often talk about Digital Transformation as a known concept, a final destination and a fixed set of steps but the truth is often far from it.
The most enduring enterprises are, almost by definition, the most adaptable. And yet it is seldom observed that adaptability is highly correlated to playfulness, curiosity, openness and a willingness to experiment.
Cellophane, Teflon, X-Rays, Penicillin, Post-It Notes and Nylon and are all examples of inventions discovered whilst working on something else. Meanwhile, in the business world, we celebrate the ability to “pivot” young businesses, forgetting that large ones have the opportunity to do the same. What we ought to seek is not simply to digitize existing our business models but, rather, to uncover new business models that can be enabled through digitization. But this requires a culture change towards openness, experimentation.
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Becoming an agile enterprise means operating as a seamless mix of digital workers, human workers, and systems dynamically automating processes everywhere from the back office to the customer experience. You can do this with Blue Prism's intelligent digital workers that are versatile, autonomous, self-organizing, and secure. As a result, you gain better insight and control over the work, create new and transformative ways to operate, and empower people to focus on work that truly matters.
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