Leveraging Hyper-Automation to Transform Operations in the Power & Utility Sector

Digital technologies enable rapid transformation at scale across various business functions

Gartner predicts that industry adoption of Intelligent Automation (IA) will reach 85% in some form by 2022, and hyper-automation, rapid automation using a combination of automation tools, will be at the core of these automation efforts.

Join leaders from EY and Blue Prism in a panel discussion centered on how hyper-automation is transforming Power and Utility (P&U) operations. Also, hear how P&U leader @ Eversource improved customer and employee engagement while realizing significant improvements across its entire operation.

See roadmaps from successful automation transformation programs.

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Key topics

  • The importance of strategy and operating model for realizing the long-term benefits of IA
  • Methods for defining and realizing success
  • Effective engagement approaches to alleviate employee concerns with digital workers
  • Roadmaps from successful automation transformation programs
  • Success story @ Eversource


  • Jeff Aldridge, Americas Advisory Intelligent Automation Leader, Ernst & Young LLP


  • Mark Hirschey, America’s Power and Utilities Innovation Leader, Ernst & Young, LLP
  • Huzaifah Basrai, Power and Utilities Intelligent Automation Leader, Ernst & Young, LLP
  • Rockie Solomon, Enterprise Process Optimization & Automation Leader, Eversource
  • Bruce Mazza, VP, Global Technology Alliances, Blue Prism

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