Supercharge your Customer Experience

Meet C-Mex obligations and delight water customers in the Digital Age

Population growth and climate change mean that the water sector in England and Wales must address challenges such as water scarcity and environmental quality, while, simultaneously improving its systems, as well as its customer experience. This all takes place in a world of rising customer expectations, as the likes of Amazon, Netflix and Uber completely reset the baseline for how brands can, and should, engage, delight and compel customers.

Drawing on real-world customer examples, this webinar will explore how intelligent automation is helping the water industry:

  • Meet the needs of regulators – such as OFWAT’s PR19 and C-Mex targets
  • Engage, delight and compel customers in the digital age
  • Drive plant and network operational excellence
  • Craft a culture of adaption to continuous change


Speaker:

Jason Burton – Senior Account Director – Utilities and Manufacturing


Can't see this content? That's probably related to your cookie preferences. 

Or click on the link below to view it externally.

View this content on BrightTALK

The Latest From Blue Prism

Free the People

Becoming an agile enterprise means operating as a seamless mix of digital workers, human workers, and systems dynamically automating processes everywhere from the back office to the customer experience. You can do this with Blue Prism's intelligent digital workers that are versatile, autonomous, self-organizing, and secure. As a result, you gain better insight and control over the work, create new and transformative ways to operate, and empower people to focus on work that truly matters.

Get Started Free Trial

©2021 Blue Prism Limited. “Blue Prism”, the “Blue Prism” logo and Prism device are either trademarks or registered trademarks of Blue Prism Limited and its affiliates. All Rights Reserved.