We’ve seen numerous examples of how digital workers are being deployed by retailers to overcome huge operational challenges at incredible speed. One customer launched a new click and collect offering, another shifted its entire call center operation to remote working, and a third automated the provision of home working equipment and support for 4,000 staff. In each case, the change was delivered seamlessly in a matter of days.
Following on from The Future of Retail post Covid-10 - A day in the live of a Retail Customer, we are pleased to invite you too our next session in the series.
In this webinar we will:
- Take you behind the curtain, to reveal how we were able to automate some of the critical customer use cases
- Discuss how Intelligent Automation can help you deliver similar new service offerings
Presenters:
Coreen Merryweather, Senior Account Director – Blue Prism
Lee Edwards, CEO, Smart Automation
Tom Merry, Alliances Manager, Rainbird Technologies