Transforming Patient Experience with Intelligent Automation

Simplify Healthcare Webinar 1834x1263

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For many organizations, the pandemic has accelerated the digital transformation journey. Not only do healthcare organizations say their adoption of automation has grown, but many also report the impact of COVID-19 propelled them to achieve more in months than they had in the previous few years. Necessity truly was the mother of invention in the crisis, with hospitals reorganizing resources and building layouts, moving consultations online and, in some cases, adapting non-medical facilities to deliver care to those who needed it. In fact, the majority (93%*) of healthcare organizations report an acceleration in their plans for digitalization because of the COVID-19 pandemic.

(*Source: BLUE PRISM GLOBAL HEALTHCARE SURVEY REPORT: A new era of patient experience, July 2021)

Glean insights into:

  1. The intersection between Integrated Care and Patient Experience, and how a digital workforce can support this
  2. The key challenges to achieving integrated care and how they can be overcome
  3. Real-world examples of how healthcare systems are putting these solutions into action

Speakers

Darren Toh

Darren Toh

Director, Digital Platform, IHiS (Integrated Health Information Systems)

Patrick Lovelace

Patrick Lovelace

Senior Director, Healthcare Strategy, SS&C Blue Prism

Mayank Gupta

Mayank Gupta

Managing Director, SimplifyNext

Jason Ku

Jason Ku

Director, Professional Services, SimplifyNext

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