When talking about digital transformation, it’s easy to get caught up in the big-ticket shifts to your operations and overlook the small, often modest steps it takes to get there. While many approach Automation with an end-goal in sight, it’s important to take stock of those incremental steppingstones that put those goals within reach: often yielding significant savings and efficiencies in the meantime.
During this session, we’ll hear from Richard Small, Intelligent Automation Lead at Suffolk County Council as he recounts their journey from small-scale, back-office efficiency gains, to far-reaching digital innovations that span departments and functions – all through a global Pandemic.
Tune in for insights into:
- How to hit the ground running with Intelligent Automation
- How Suffolk County Council has ensured service sustainability through the Covid-19 pandemic
- How they’re striving for further transformation