Webinar On-demand: Creating digital insurance customer experiences that build trust and loyalty

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Is end-to-end digitization a realistic goal for insurance and how could intelligent automation help achieve it?

In this webinar, created in partnership with Insurance Business Mag Asia and Australia, Blue Prism spoke with leaders from Zurich Insurance Australia and Liberty Mutual Insurance about digital customer experiences, business transformation and the role of intelligent automation in those projects. 

"While there is still a very large opportunity out there in terms of leveraging intelligent automation, many organizations get stuck in the efficiency phase. It's when imaginative insurance organizations take that strategic view, where you take your RPA initiatives and add cognitive abilities, that's when you really progress to get scale advantages. From analysis of major clients in this region, we see not only do you get more dollar value benefits but the ROI increases exponentially - typically from three to five times." - Robert Dewar


Mel Toms

Mel Toms

Head of Business Transformation and Change at Zurich Financial Services Australia

Earvin Lim

Earvin Lim

SVP Head of Application Delivery and Engineering at Liberty Mutual Insurance

Robert Dewar

Robert Dewar

VP Financial Services, Blue Prism APAC

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