When you come to a fork in the road, take it."Yogi Berra Baseball Sage
The COVID-19 crisis presented a big question for leading businesses: go big, or hunker down?
In this new research whitepaper series from Knowledge Capital Partners, Becoming Strategic with Intelligent Automation, Dr. John Hindle and Dr. Leslie Willcocks look at leading businesses in five major sectors that have made the shift from ‘hunkering down’ to ‘going big,’ including banking and finance, insurance, telecommunications, healthcare, and energy and utilities.
Becoming an agile enterprise means operating as a seamless mix of digital workers, human workers, and systems dynamically automating processes everywhere from the back office to the customer experience. You can do this with Blue Prism's intelligent digital workers that are versatile, autonomous, self-organizing, and secure. As a result, you gain better insight and control over the work, create new and transformative ways to operate, and empower people to focus on work that truly matters.
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