How can intelligent automation transform claims to create a better-connected insurance enterprise?

Learn more in our ebook.

Even the most straightforward insurance claims cases are not necessarily simple to handle for the insurer.  A claim touches many people and systems inside and, often, outside an insurance organization on its journey from FNOL to settlement. And while people are crucial to creating a superior customer claims experience, their time is wasted on the more manual, repetitive and time consuming tasks involved that could be automated. 

An intelligent digital workforce can create a connected claims function, where claims are settled faster, with better customer communication and at a lower cost to the insurer. 

What do we mean by connecting the dots on claims management?

Inside this ebook, we look at the key stages of the claims journey which could be better connected with intelligent automation.

  • First notice of loss - collecting and processing customer claim information
  • Fraud detection
  • Contact center
  • Customer communication
  • Claims adjustment
  • Settlement
  • Renewal or cancellation.

Download the ebook today and browse further insurance resources here.

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