For insurance companies investing in a new technology, especially one such as intelligent automation which has the potential to transform every department across a business, can be seen as a risk. There are many factors that could prevent it from being fully effective, from lack of confidence and buy-in from colleagues, to an inability to prove its value beyond the first wave of automated processes.
However, case studies show that if implemented with a strong strategy and operating model, RPA and intelligent automation can generate significant return on investment in the form of cost and time savings, streamline outdated processes, enhance the customer experience as well as drive digital transformation.
In this ebook we cover five areas where intelligent automation can make a difference for an insurance organization:
- Breaking down organizational silos
- Easing potential pain points for a better customer experience
- Data security and compliance
- And much more