How Henkel Created a Shared Services Hybrid Workforce

In this whitepaper HFS researcher Elena Christopher spotlights Henkel, a Germany-based global manufacturer of industrial and consumer goods, on its journey to create a hybrid workforce in its Shared Services Center (SSC) organization using Blue Prism connected-RPA. The company learned that successful creation of a hybrid workforce depends on broad change management that pervades people, processes, and technology.

As a result, Henkel built its RPA program jointly with IT, its SSC organization, and business stakeholders. Read the full paper to learn more about Henkel’s RPA program how they ensured support at all levels of the organization.