In this whitepaper HFS researcher Elena Christopher spotlights Henkel, a Germany-based global manufacturer of industrial and consumer goods, on its journey to create a hybrid workforce in its Shared Services Center (SSC) organization using Blue Prism connected-RPA. The company learned that successful creation of a hybrid workforce depends on broad change management that pervades people, processes, and technology.
As a result, Henkel built its RPA program jointly with IT, its SSC organization, and business stakeholders. Read the full paper to learn more about Henkel’s RPA program how they ensured support at all levels of the organization.
Becoming an agile enterprise means operating as a seamless mix of digital workers, human workers, and systems dynamically automating processes everywhere from the back office to the customer experience. You can do this with Blue Prism's intelligent digital workers that are versatile, autonomous, self-organizing, and secure. As a result, you gain better insight and control over the work, create new and transformative ways to operate, and empower people to focus on work that truly matters.
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