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Rethinking public sector service delivery with intelligent automation

A decade of austerity, compounded by the global pandemic, has had a profound effect on every aspect of the Public Sector.

Across departments and functions budgets are squeezed to breaking point and resources cannot meet rising demand. 

The problem is that cutting back on staff and services is not a viable solution. Something has to change. Organisations simply cannot squeeze any more efficiency from the current process model. People cannot work any faster, or any longer. As a result many public sector organisations are turning to intelligent automation.

This ebook focuses on four critical public services and how intelligent automation can help to save operating costs, improve service levels and take pressure from already beleaguered staff.

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