RPA is a promising new development in business automation that offers a potential ROI of 30–200 percent in the first year. Employees may like it too.

Robotics are beginning to have a profound effect on business. In this interview, Xavier Lhuer, an associate principal in McKinsey’s London office, speaks with Leslie Willcocks, professor of technology, work, and globalization at the London School of Economics’ department of management, about his work on robotic process automation—its impact on work, and how companies can capture its strategic and financial benefits.

Topics Covered:

  • The definition of robotic process automation (RPA)
  • How RPA is different from cognitive intelligence
  • The business benefits of RPA
  • Examples of a process where RPA has been used
  • The most important considerations for those wishing to adopt RPA
  • How companies choose whether to implement an IT solution or RPA
  • How the two departments work together
  • The long-term impact of robotic process automation

The Latest From Blue Prism

Free the People

Becoming an agile enterprise means operating as a seamless mix of digital workers, human workers, and systems dynamically automating processes everywhere from the back office to the customer experience. You can do this with Blue Prism's intelligent digital workers that are versatile, autonomous, self-organizing, and secure. As a result, you gain better insight and control over the work, create new and transformative ways to operate, and empower people to focus on work that truly matters.

Get Started Free Trial

©2021 Blue Prism Limited. “Blue Prism”, the “Blue Prism” logo and Prism device are either trademarks or registered trademarks of Blue Prism Limited and its affiliates. All Rights Reserved.