Our Robotic Operating Model: 7 Key Steps for Effective RPA

Helping your team deliver robotic process automation (RPA) with our step-by-step methodology for a smooth implementation.

The Robotic Operating Model

Blue Prism has been delivering world-class RPA implementations for nearly two decades.

Blue Prism has been delivering world-class RPA implementations

for nearly two decades.

That hands-on experience has given us real drilled-down, practical knowledge of the RPA delivery process. So we’ve created the Robotic Operation Model (ROM®) to give every Blue Prism user a clear methodology for their automation delivery.

7 Foundations of the Robotic Operating Model



Identify the expected business benefits of RPA and outline how these align to your corporate strategy.



Find an organizational design that supports your RPA capability and mirrors your strategy and culture.


Governance & Pipeline

Select the best processes for the RPA pipeline, and ensure you realize the benefits of your investment.


Delivery Methodology

Define the strategies and policies needed to deliver your RPA in a structured, controlled and repeatable way.


Service Model

Set up an engagement model to support your operational processes and define ‘business as usual’ tasks.



Outline the roles and responsibilities for the Blue Prism delivery and support teams and begin their training.



Set up a scalable and maintainable technical architecture to ensure you achieve maximum business benefit.

A smarter way to RPA

Blue Prism’s Robotic Process Automation software has helped companies respond to the demands of the business and customer base with ease. Through complex learnings and iterations, we’ve created a proven approach to successfully implementing and developing RPA into organizations, called our Robotic Operating Model. Chief Customer Officer Neil Wright explains the end-to-end strategy behind — and benefits of — this model.

Blue Prism’s overall satisfaction rate*

Why? Our RPA software is easily scalable and is designed from the start as a platform approach to fit wider enterprise systems. This leads to greater success in the deployment cycle.

*Robotic Process Automation Executive Research Report, 2018

The Blue Prism Difference

Blue Prism’s Approach to RPA: Our Key Benefits

Blueprism Icons  Adaptive

It’s Reusable

Unlike other RPA providers, who need to store “a template” of the process and have a coder rework the script, Blue Prism’s RPA allows reuse of processes and objects which makes them easy to replicate, while providing maximum ROI well after setup, boosting the efficiency of employees.

Bp Triangle

It’s Resilient

Only Blue Prism provides enterprise grade “automation resilience” by incorporating the ability to manage workloads, ensure business continuity and respond to (and recover from) interruptions.


It’s Scalable

Truly code-free RPA from Blue Prism helps customers define the way work is allocated, managed and scaled. These capabilities represent the fundamental foundations of RPA success in your ever-changing business environment.

Want to learn more about our approach to Robotic Process Automation and how it can level up your workforce?

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