
Transforming Patient Experience with Intelligent Automation
View All ResourcesDelivering human healthcare
Healthcare networks face pressure to deliver personalized patient-centric health management, while also reducing the cost of care. Clinicians devote their lives to focused patient care and human relationships. However, constant procedural, technological, and regulatory changes force humans to act as administrative robots.
Intelligent Automation: Helping clinicians help patients
From appointment setting to patient registration, employee HR services to clinical trial management, our RPA platform supports the healthcare industry in providing more efficient, higher quality care to patients around the world.
Transform the patient experience
- Reduce visit wait times on arrival and discharge
- Proactively engage patients with treatment plan updates
- Enable new patient pathways with remote and digital care
Enable integrated care
- Bridge system gaps that hinder visibility and transparency across healthcare stakeholders
- Provide a single view of patient data through aggregation of records
- Enable collaboration across departments and adjacent services to standardize patient care
Transform operations
- Develop smarter, more efficient ways of processing data
- Streamline revenue cycles and drive financial efficiencies
- Release clinicians from administrative tasks to increase focus on patients
Want to know more?
We support your organisation across its functions. Discover the benefits of RPA applied to healthcare challenges.
Why intelligent automation?

Compliance
- Comprehensive, irrefutable audit logs
- End-to-end object & process change history
- System & process execution audits

Scalability
- Re-usable & shareable objects/processes
- Many-to-many process assignment
- Processes in parallel

Rapid Deployment & Methodology
- Process Discovery
- Robotic Operating Model (ROM®)
- Success Accelerator

Security & Access Control
- Veracode Verified Continuous
- Decoupled build & run
- Disk level encryption & data masking

Performance & Stability
- Database layer resilience
- Supports hybrid-cloud infrastructure
- More productive & efficient

Intelligent & Extensible
- Drop-in AI skills from DX
- AI Labs & Innovation Center
- Data Gateways
Hear from our customers
HFMA Report | Unlocking Efficiencies with Digital Workers: A Strategic Approach to Meeting the NHS Long-Term Plan
HFMA have set out to understand how Intelligent Automation is being used across the UK Public Sector to gain key insight into the strategic approaches available to meeting the NHS long-term plan.