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Azure Engineer

London / United Kingdom

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Your Opportunity

REMOTE ROLE: We now seek an Azure Engineer with a strong desire to be the best in class engineer delivering within a DevOps environment. You will be responsible for the engineering and support of the platform for Blue Prism’s customers and partners, and participate in new product releases and platform upgrades. This role will report to the Blue Prism Cloud Head of Platform operations.

As an Azure engineer, you will facilitate resolutions as part of engineering escalations and resolving incidents.You will proactively support all customer service areas and work with the product development team to resolve customer/partner development queries. You will implement automated fixes, upgrades to streamline support and platform operations and investigate tools and technologies to support existing operations. This role is defined by incident performance metrics, customer satisfaction and how to improve the level of automation in build, upgrade and automated support activities.

About Blue Prism

Blue Prism is the global leader in intelligent automation for the enterprise, transforming the way work is done. At Blue Prism, we have users in over 170 countries and more than 2,000 businesses, including Fortune 500 and public sector organizations, that are creating value with new ways of working, unlocking efficiencies, and returning millions of hours of work back into their businesses. Our intelligent digital workforce is smart, secure, scalable and accessible to all; freeing up humans to re-imagine work. To understand more about Blue Prism’s intelligent automation visit http://www.blueprism.com/ and follow us on Twitter @blue_prism, LinkedIn and Instagram @blueprismofficial. Or have a look at our YouTube page for further insights about Blue Prism.
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Our Ideal Candidate

About You

  • You have worked with product development to resolve customer/partner development queries within a large scale organisation.
  • You can share many examples of ways you have implemented changes to customer platforms while observing ITIL standards.
  • You have participated in new product releases and platform upgrade engineering and testing.
  • You regularly contribute to and create documentation as well as review existing documentation.
  • You are passionate about identifying improvements to processes and thrive on developing new ways of working.
  • You have developed automation and scripting using PowerShell to drive efficiencies learnt from working in a DevOps environment with knowledge on TFS/Azure DevOps, Ansible, Terraform, Jenkins, ARM Templates.

Essential requirements

  • A degree in Information Technology/Computer Science; or an equivalent combination of education and experience
  • Azure Server Administrator on Windows Server 2012/16/19 (Preferred)
  • General knowledge and experience in troubleshooting Windows Operating Systems and Networking
  • Attention to detail and analytical/logical problem solver
  • Good documentation and communication skills
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Additional Information

Blue Prism’s benefits include:

  • Company pension scheme
  • Salary sacrifice
  • Group life assurance and income protection
  • Private medical scheme offering a range of flexible benefits
  • An employee share purchase scheme
  • 30 days annual holiday exclusive of bank holidays
  • Flexible working hours

Blue Prism Software is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, colour, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, gender identity or expression, genetics, arrest record or any other characteristic protected by applicable federal, state or local laws. Blue Prism is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Blue Prism via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Blue Prism. No fee will be paid in the event the candidate is hired by Blue Prism as a result of the referral or through other means.

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Free the People

Becoming an agile enterprise means operating as a seamless mix of digital workers, human workers, and systems dynamically automating processes everywhere from the back office to the customer experience. You can do this with Blue Prism's intelligent digital workers that are versatile, autonomous, self-organizing, and secure. As a result, you gain better insight and control over the work, create new and transformative ways to operate, and empower people to focus on work that truly matters.

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