Customer Support Engineer

Customer Office   |  Austin, Texas
Careers.Americas@blueprism.com

Our Company:

Blue Prism® is a pioneer, innovator and market leader in providing Robotic Process Automation (RPA) software solutions. The company delivers the world’s most successful Digital Workforce. A “Digital Workforce” of software robots that automate mundane, repetitive tasks while meeting the most demanding IT environments, where security, compliance and scalability are necessary to succeed.

Blue Prism® provides a scalable and robust execution platform for best-of-breed AI and cognitive technologies and has emerged as the trusted and secure RPA platform of choice for the Fortune 500. Billions of transactions and hundreds of millions of hours of work are executed on Blue Prism robots from renowned companies including Aegon, BNY Mellon, Commerzbank, IBM, ING, Maersk, Nokia, Nordea, Procter & Gamble, Raiffeisen Bank, Siemens, Westpac and Zurich. For more information about Blue Prism (AIM: PRSM), visit www.blueprism.com and follow the company on LinkedIn and Twitter.

Your Opportunity:

Blue Prism® is seeking an enthusiastic, motivated individual with excellent oral and written communication skill to join our team of highly skilled support staff. Primarily responsible for providing world class technical support to Blue Prism customers and partners, and will be reporting to the Customer Support Manager. As our global customer base expands, the support analyst may also be required to work shift or on-call patterns to provide support for other time zones.

Our Ideal Candidate:

Qualifications & Required Skills:

Desirable Skills:

Responsibilities:

Additional responsibilities include but are not limited to the following:

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