Pyramid Outline

Process Analyst

Warrington / United Kingdom

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Your Opportunity

About Blue Prism

REMOTE: We are looking for a Process Analyst to join our Product Operations Team, to help define and improves new and existing processes, and to develop high tech solutions that will automate processes across the Product organisation.

Blue Prism is the global leader in intelligent automation for the enterprise, transforming the way work is done. At Blue Prism, we have users in over 150 countries in more than 1,800 businesses, including Fortune 500 and public sector organizations, that are creating value with new ways of working, unlocking efficiencies, and returning millions of hours of work back into their businesses. Our Digital Workforce is smart, secure, scalable and accessible to all; freeing up humans to re-imagine work.

To understand more about Blue Prism’s intelligent automation click here. You can also visit http://www.blueprism.com/ and follow us on Twitter @blue_prism, LinkedIn and Instagram @blueprismofficial. Or have a look at our YouTube page for further insights about Blue Prism.

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Our Ideal Candidate

We are looking for a Process Analyst who will specialise in analysing business processes and workflows with the objective of finding out how they can be improved or automated.

What you will do:

  • Create process documentation/workflows, knowledge articles and self-service guidance for the Product organisation.
  • Collect and document business requirements for project and process improvement/automation efforts.
  • Facilitate process workflow modelling in order to collaborate on process improvements, automation capabilities and clearly defined end-to-end use cases.
  • Review information and trends to ensure that the output of processes are achieving the desired results and that services are meeting agreed upon service levels.
  • Conduct maturity assessments against the process activities to highlight areas of improvement or concerns.
  • Bring inconsistencies/problems to the attention of management and participate in the resolution of the problem.
  • Track Product Lifecycle processes and ensure adherence of the process and escalation requirements.
  • Discover automatable processes for the team, working with developers to design and develop a viable solution and presenting them to the department leads.
  • Design Blue Prism process solutions in accordance with standard Blue Prism design principles and conventions.
  • Create and maintain solution documentation.
  • Manage user permissions and administration for all tools used by the Product organization.
  • Problem solve issues that arise in day-to-day running of the Product organization and providing timely responses and solutions as required.

What we are looking for:

  • A confident individual who is comfortable starting from a blank sheet of paper to solve complex problems for the business by pushing the boundaries of the possible.
  • A self-starter who delivers high quality work and can adapt to new challenges, either individually or as part of a team.
  • Strong communication and presentation skills, with the ability to present technical details to a non-technical audience.
  • Degree qualified; in a relevant subject (or alternatively a demonstrable interest in the subject area) – with special preference for STEM and/or business-related degrees.
  • Core Skills: critical thinker, creative problem solver, analytical and data driven.
  • Solid end user computing skills, e.g. intermediate spreadsheet user or similar
  • Any deeper technological experience such as coding or databases is advantageous but not essential; knowledge and experience of scripting languages (e.g. JS, Python, PHP, Ruby, MS PowerShell) is a plus.
  • Knowledg and/ or experience of the RPA market and working with Blue Prism is preferred but not essential, as full training will be provided.

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Additional Information

  • Company pension scheme
  • Life assurance scheme
  • Private medical scheme
  • Employee share scheme
  • 30 days holiday plus bank holidays
  • Flexible working hours

Blue Prism Software is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, gender identity or expression, genetics, arrest record or any other characteristic protected by applicable federal, state or local laws.

Blue Prism is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Blue Prism via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Blue Prism. No fee will be paid in the event the candidate is hired by Blue Prism as a result of the referral or through other means.

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Becoming an agile enterprise means operating as a seamless mix of digital workers, human workers, and systems dynamically automating processes everywhere from the back office to the customer experience. You can do this with Blue Prism's intelligent digital workers that are versatile, autonomous, self-organizing, and secure. As a result, you gain better insight and control over the work, create new and transformative ways to operate, and empower people to focus on work that truly matters.

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