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Pyramid Outline

Senior Cloud Engineer

/ United Kingdom


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JOB TITLE: Senior Cloud Engineer

LOCATION: North West based – Warrington area

REPORTING TO: Head of IT Services

DIRECT REPORTS: IT Cloud Engineer

JOB PURPOSE: To support, design, oversee and manage Blue Prism’s cloud-based infrastructure supporting the global business.

MAIN DUTIES AND RESPONSIBILITIES

  • Hands-on support and maintenance of cloud systems, including information security, user access, system integrations, and functional enhancements. Act as the technical point of escalation for cloud-based incidents and service requests ensuring that focus is given on progressing these to a technical conclusion.
  • Provide a positive/professional image of the business to both third parties and Blue Prism colleagues
  • Mentorship of other members of the IT Services team.
  • Attend meetings for new business opportunities involving interaction with or interface with existing or new cloud-based systems and solutions.
  • Design of cloud-based systems within the global Blue Prism business.
  • Take the lead in producing and promoting Blue Prism’s cloud-based strategy ensuring the systems in place meet the current and future needs of the business.
  • To act as a key approver in the change process ensuring that risk assessments meet the requirements of the information security framework.
  • Establish the role as the champion of information security within Blue Prism, including chairing the company forum on infosec to promote, manage, and build out the organization’s security framework
  • Provide leadership in infrastructure migration methodologies and techniques with a keen focus on delivery and manageability.
  • Nurture cloud computing expertise within the IT Services team, but also within the wider technical departments around the business.
  • Experienced in delivering excellent customer service whilst being professional
  • Extensive experience delivering projects to a standard defined methodology
  • Exposure to managing infrastructure configuration items within an ITIL environment
  • Proven track record of meeting the requirements of the ISO27001 standard for information security within an enterprise environment.
  • Demonstrate a "Can Do" attitude at all times
  • Demonstrate the ability to communicate effectively at all levels of the organisation
  • Experience of managing cloud environments ideally including MS Azure/AzureAD/O365/Exchange Online, SalesForce/Sugar CRM, hosted VOIP, SharePoint and an endpoint management system such as Kaseya.
  • Possess strong organisational and planning skills
  • Demonstrate the ability to remain calm and professional when under pressure

SKILLS /EXPERIENCE

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