Support Relationship Manager

Customer Office   |  Warrington

Our Company:

As the pioneer, innovator and market leader in Robotic Process Automation (RPA), Blue Prism delivers the world’s most successful Digital Workforce. The company’s intelligent digital workers provide business leaders with new operational capacity and intelligent skills to automate mission critical business processes, while meeting the requirements of the most demanding IT environments, where security, compliance and scalability are paramount.

Blue Prism provides a scalable and robust execution platform for best-of-breed AI and cognitive technologies and has emerged as the trusted and secure RPA platform of choice for the Fortune 500. For more information visit

Your Opportunity:

Blue Prism is currently seeking an enthusiastic and motivated individual with a passion for creating successful and engaged customers to join our rapidly expanding team.

As part of the Global Customer Support organisation you will be responsible for identifying and driving critical customer incidents through to conclusion for a number of our strategic clients. You will work closely with those clients to understand their business drivers and help them achieve their goals using Blue Prism. You will proactively keep them up to date with Blue Prism changes and product enhancements helping them with their release cycles and ensuring they capitalise on their Blue Prism investment.

You will draw upon your trouble-shooting, analytical, incident, project and crisis management skills to resolve the toughest challenges. You should have a real passion for working with the latest technologies and a passion for driving successful customers outcomes.

Key Responsibilities:

Your Skills:

Minimum Requirements: