Sydney based: Blue Prism is currently seeking an enthusiastic and motivated individual with a passion for creating successful and engaged customers to join our rapidly expanding team.
As part of the Global Customer Support organisation you will be responsible for identifying and driving critical customer incidents through to conclusion for a number of our strategic clients. You will work closely with those clients to understand their business drivers and help them achieve their goals using Blue Prism. You will proactively keep them up to date with Blue Prism changes and product enhancements helping them with their release cycles and ensuring they capitalise on their Blue Prism investment.
You will draw upon your trouble-shooting, analytical, incident, project and crisis management skills to resolve the toughest challenges. You should have a real passion for working with the latest technologies and a passion for driving successful customers outcomes.
As the pioneer, innovator and market leader in Robotic Process Automation (RPA), Blue Prism delivers the world’s most successful Digital Workforce. The company’s intelligent digital workers provide business leaders with new operational capacity and intelligent skills to automate mission critical business processes, while meeting the requirements of the most demanding IT environments, where security, compliance and scalability are paramount.
Blue Prism provides a scalable and robust execution platform for best-of-breed AI and cognitive technologies and has emerged as the trusted and secure RPA platform of choice for the Fortune 500. For more information visit www.blueprism.com.
Key Responsibilities of this role:
No one candidate will be a 100% perfect match to our description, so if you thrive in an intellectually-charged environment and have similar experience to what we are looking for, we encourage you to apply.
Blue Prism Software is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, gender identity or expression, genetics, arrest record or any other characteristic protected by applicable federal, state or local laws.
Blue Prism is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Blue Prism via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Blue Prism. No fee will be paid in the event the candidate is hired by Blue Prism as a result of the referral or through other means.
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Becoming an agile enterprise means operating as a seamless mix of digital workers, human workers, and systems dynamically automating processes everywhere from the back office to the customer experience. You can do this with Blue Prism's intelligent digital workers that are versatile, autonomous, self-organizing, and secure. As a result, you gain better insight and control over the work, create new and transformative ways to operate, and empower people to focus on work that truly matters.
©2021 Blue Prism Limited. “Blue Prism”, the “Blue Prism” logo and Prism device are either trademarks or registered trademarks of Blue Prism Limited and its affiliates. All Rights Reserved.
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