Pyramid Outline

Technical Author

Warrington / United Kingdom

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Your Opportunity

Blue Prism is the global leader in intelligent automation for the enterprise, transforming the way work is done. At Blue Prism, we have users in over 170 countries and more than 2,000 businesses, including Fortune 500 and public sector organizations, that are creating value with new ways of working, unlocking efficiencies, and returning millions of hours of work back into their businesses. Our intelligent digital workforce is smart, secure, scalable and accessible to all; freeing up humans to re-imagine work. To learn more visit www.blueprism.com and follow us on Twitter @blue_prism and on LinkedIn.

The Role

This is a UK remote position although the majority of team are based out of our Birchwood Warrington, office. We offer a collaborative, ambitious and supportive environment for all staff, providing you with everything you need to really develop your career with us and reach your full potential

Our Technical Authors provide an environment that supports best practice and how to guides with regards to the implementation of our products.

You will work closely with the product management, product development, and QA teams to understand features and functionality, identifying documentation requirements for each release and creating content for the appropriate documentation outputs that is accurate, adheres to the team’s writing standards and is appropriate for the intended audience.

Managing content review, identifying required reviewers as well as preparing the Blue Prism products for release will play a key part in the success of this role. Ensuring that online help guides are updated, new and updated content uploaded, ensuring it is complete, technically accurate and grammatically correct.

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Our Ideal Candidate

  • Strong experience working with professional authoring tools (ideally MadCap Flare) to author content and generate product documentation.
  • Create clear and accurate diagrams to graphically explain complex infrastructures and processes.
  • Excellent communication skills both written (to create the content) and oral (to interview subject matter experts)
  • Strong attention to detail, particularly in aligning collateral with the corporate brand policies, and ensuring appropriate use of language and graphics.
  • Solid understanding of, and familiarity with, common technical concepts when deploying enterprise software.
  • Familiarity with common technologies (Microsoft Windows (Server and Desktop), MS SQL, SSL, Encryption, Certificates, Active Directory, Virtualization, WCF

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