Pyramid Outline

UX Researcher

Warrington / United Kingdom

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Your Opportunity

UK Based: Blue Prism is the global leader in intelligent automation for the enterprise, transforming the way work is done. At Blue Prism, we have users in over 150 countries in more than 1,800 businesses, including Fortune 500 and public sector organizations, that are creating value with new ways of working, unlocking efficiencies, and returning millions of hours of work back into their businesses. Our Digital Workforce is smart, secure, scalable and accessible to all; freeing up humans to re-imagine work.

To understand more about Blue Prism’s intelligent automation click here. You can also visit http://www.blueprism.com/ and follow us on Twitter @blue_prism, LinkedIn and Instagram @blueprismofficial. Or have a look at our YouTube page for further insights about Blue Prism.

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Our Ideal Candidate

Preferred skills:

  • Proven experience in running design research activities.
  • Proven experience of conducting a wide range of research methods and tactics.
  • Turn research data into business and design insights.
  • Experience working with UX designers, developers, product owners and stakeholders.
  • Documenting and reporting research findings.

Good to have:

  • Creating prototypes from research data.
  • Working with limited data (we don't get usage reports).
  • Working with sophisticated software platforms.
  • Dealing with numerous and challenging customer requirements.
  • Experience working in desktop, web and mobile applications.
  • Experience of delivering accessible applications.
  • Working in agile teams.

Our ideal candidate:

  • Someone who is customer focused and inclusive.
  • A continuously innovative and open-minded problem solver.
  • An excellent teammate who can collaborate in a diverse, world class, team.

Skills matrix

Use the skills matrix to measure your confidence scales against each of the topics.

Understanding these topics...

User-centred agile practices

We understand user-centred design practices and how to embed them into an agile workflow. We work in a transparent, constantly evolving, iterative and collaborative way with a multidisciplinary team.

Research skills

Having proven experience of a range of user research methods that is inclusive. We choose appropriate research tactics for different situations; applying methods accurately and helping the team to deliver accessible products.

Data analysis

We translate data into clear findings that inform decisions and involve colleagues in analysis to increase awareness and challenge assumptions.

Strategic insight

We understand the vision and goals of the business, the customer and technology; align user research activities within goals to create strategic insights that advises user-centred design.


We understand technological constraints and how to push these boundaries; helping colleagues clearly understand the impact of well designed technology and change user behaviour. We identify the challenges and opportunities for automation, machine learning and artificial intelligence.

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Additional Information

  • Company pension scheme
  • Life assurance scheme
  • Private medical scheme
  • Employee share scheme
  • 30 days holiday plus bank holidays
  • Flexible working hours

Blue Prism is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, arrest record or any other characteristic protected by applicable federal, state or local laws.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Blue Prism is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Blue Prism via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Blue Prism. No fee will be paid in the event the candidate is hired by Blue Prism as a result of the referral or through other means.

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