Framing a constitution for Robotistan

Horses for Sources (HFS) have published a follow up report to their “Robots emerge as a threat to low cost outsourcing “published last year. The new report “Framing a Constitution for Robotistan” examines the opportunities for Robotic Automation for the BPO industry and its customers and how the ...

Robotic Automation emerges as a threat to traditional low-cost outsourcing

This paper, authored by James R Slaby of Horses for Sources, the leading research analyst for the BPO sector, examines Blue Prism’s robotic automation technology (the first entrant they’ve identified in what they expect will eventually become a crowded vendor market). Why outsource when you ca...

Times BPO supplement June 2012 – Robotic Automation: driving next-generation BPO

The article, published in the Times BPO supplement, explains how robotic automation could drive the next generation of BPO service offerings. The world of outsourcing – and offshoring in particular – is being challenged. The days when organisations would shift large operational capacity offsho...

Robotic Automation – What next for BPO’s?

The paper explores how Robotic Automation offers opportunities to BPO service providers. Manufacturers have long understood the benefits of robotic automation to reduce costs, increase production speeds, improve consistency and quality, increase flexibility on the factory floor, reduce repetit...