LSE – The IT function and Robotic Process Automation

The latest instalment in the LSE’s RPA case studies series – this time they examine the role of IT in building an enterprise class RPA capability.The academic researchers at the Outsourcing Unit (OU) aim to assess the current and long-term effects of business services automation on client org...

London School of Economics – Blue Prism Software Robots case study at Telefonica O2

Professor Leslie Willcocks and Professor Mary Lacity of the London School of Economics have conducted an in depth case study of Telefonica O2’s Blue Prism Robotic Process Automation program. The report includes a detailed review of the history of the program, the benefits that have been realised ...

Xchanging Case Study – London School of Economics

Professor Leslie Willcocks and Professor Mary Lacity of the LSE have conducted an in depth case study of Xchangings Blue Prism Robotic Process Automation program.The report includes a detailed review of the RPA program that Xchanging deployed as they offer innovative and technology lead service s...

Compliance and Non-repudiation For Financial Services Organizations

Financial services organizations operate under strict international and domestic regulation which, in the case of severe breaches, carries potential fiscal and criminal penalties for the institution as well as accountable persons.A Digital Workforce requires security, oversight and governance...

Forrester report – The role of IT in business-driven Process Automation

Forrester explores how businesses are benefiting from “self serve” process automations.In today’s rapidly evolving business climate, IT specialists are drowning in application improvement requests from their business colleagues. Every system ever developed needs tweaking in some way or anothe...