Welcoming our Robotic Security underlings

Outsourcing provides a great value proposition of shifting processes to lower cost labor but also opens companies up to higher risk and security by moving control outside the enterprise. Read more on how Robotic Process Automation can keep your data safer than in the hands of a 3rd party organiza...

Robotic Automation emerges as a threat to traditional low-cost outsourcing

This paper, authored by James R Slaby of Horses for Sources, the leading research analyst for the BPO sector, examines Blue Prism’s robotic automation technology (the first entrant they’ve identified in what they expect will eventually become a crowded vendor market). Why outsource when you ca...

Times BPO supplement June 2012 – Robotic Automation: driving next-generation BPO

The article, published in the Times BPO supplement, explains how robotic automation could drive the next generation of BPO service offerings. The world of outsourcing – and offshoring in particular – is being challenged. The days when organisations would shift large operational capacity offsho...