LSE – The IT function and Robotic Process Automation

The latest instalment in the LSE’s RPA case studies series – this time they examine the role of IT in building an enterprise class RPA capability.The academic researchers at the Outsourcing Unit (OU) aim to assess the current and long-term effects of business services automation on client org...

London School of Economics – Blue Prism Software Robots case study at Telefonica O2

Professor Leslie Willcocks and Professor Mary Lacity of the London School of Economics have conducted an in depth case study of Telefonica O2’s Blue Prism Robotic Process Automation program. The report includes a detailed review of the history of the program, the benefits that have been realised ...

Xchanging Case Study – London School of Economics

Professor Leslie Willcocks and Professor Mary Lacity of the LSE have conducted an in depth case study of Xchangings Blue Prism Robotic Process Automation program.The report includes a detailed review of the RPA program that Xchanging deployed as they offer innovative and technology lead service s...

Blue Prism Point of View: Robotic Process Automation – Your catalyst for intelligent automation

This joint POV (Point Of View) eBook from Avanade and Blue Prism outlines some of challenges and challenges of RPA adoption. It helps provide a framework for utilizing automation as the backbone for any digital transformation. Find out how Avanade and Blue Prism are enabling Intelligent Automatio...

Unifying Human and Digital Workforces: Autonomous Automation is Key to a Better Customer Experience

Consumer digital devices and new technologies such as AI and Voice Recognition are driving expectations for enhanced customer experience with enterprise applications. Customers are now expecting more engagement via self-service applications across omnichannel resources, and they want the option f...

Blue Prism Customer Satisfaction Survey

Knowledge Capital Partners recently conducted a survey and analysis of 110 enterprises with live RPA deployments across North America, Europe, and Asia Pacific. The survey results measure the strength of Blue Prism client experiences overall, as well as specific client experience along the follow...

Compliance and Non-repudiation For Financial Services Organizations

Financial services organizations operate under strict international and domestic regulation which, in the case of severe breaches, carries potential fiscal and criminal penalties for the institution as well as accountable persons.A Digital Workforce requires security, oversight and governance...

Latest Research Findings Validate Blue Prism’s Market Leadership and Product Innovation Strategy

The TechMarketView report is designed to provide insights into RPA adoption, especially in the highly regulated energy and retail banking sectors. The report is derived from conversations with senior business managers responsible for managing RPA deployments—all Blue Prism customers. These insigh...

A New Approach to Automating Services

Companies are achieving productivity gains by using software robots to perform routine, rules-based service processes. If implemented well, such automation can result in high-performing human-robot teams, in which software robots and human employees complement one another. - by Mary C. Lacity and...

Rewiring The Robots Within Your Organization

Viewed as a strategic capability RPA revolutionizes how organisations can manage change, ensure compliance and create competitive edge. Rather than having employees smooth over the cracks between the organization’s “heritage” systems and the needs of its customer, what if you could add extra robo...
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