A New Approach to Automating Services

Companies are achieving productivity gains by using software robots to perform routine, rules-based service processes. If implemented well, such automation can result in high-performing human-robot teams, in which software robots and human employees complement one another. - by Mary C. Lacity and...

LSE – The IT function and Robotic Process Automation

The latest instalment in the LSE’s RPA case studies series – this time they examine the role of IT in building an enterprise class RPA capability. Back offices from highly competitive industries like telecommunications, utilities, financial services and health care through to government agenci...

Blue Prism product overview

Introduces Robotic Process Automation, and provides guidance on building a capability as well as an overview of the Blue Prism software that underpins the platform. Imagine a different kind of workforce that you can teach countless skills. The more it learns, the more efficient it becomes. It ...

The future of finance talent

This report suggests a number of trends that could affect finance talent management in the future, and focuses particularly on the implications of further growth in shared services, outsourcing, the rise of global business services and their relationships with the retained finance organization. ...

Product overview – NHS

Blue Prism agility software delivers unique capabilities for the NHS. This document describes Blue Prism’s Robotic Automation Software Platform. It describes the features and benefits that allow healthcare organisations to integrate systems, automate repetitive processes and to increase the qu...