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LSE – The IT function and Robotic Process Automation

The latest instalment in the LSE’s RPA case studies series – this time they examine the role of IT in building an enterprise class RPA capability.

The academic researchers at the Outsourcing Unit (OU) aim to assess the current and long-term effects of business services automation on client organizations. While using software to automate work is not a new idea, recent interest in service automation has certainly escalated with the introduction of new technologies including Robotic Process Automation (RPA) and Cognitive Intelligence (CI) tools.

Topics covered:

  • Research on Business Services Automation
  • The IT Function and Robotic Process Automation
  • Understanding Robotic Process Automation
  • Challenges of the Modern IT Function
  • RPA Implications
  • Resolving Five RPA Challenges
  • Lessons From The RPA Case Studies
LSE – The IT function and Robotic Process Automation

Format: PDF | Size:
1.75 MB