Blue Prism named 2013 Gartner - Cool Vendor »Blue Prism named 2013 Gartner - Cool Vendor
The Co-operativenpowerShop DirectFidelity InvestmentsO2NHS

Testimonials

A virtual Back Office is not only financially appealing to set up, but with extended opening times, no sickness or holidays and no personality to contend with, it was a no brainer

Wayne Butterfield - Head of Back Office, Telefonica UK (02)

Our experience of Blue Prism has demonstrated that it solves the IT bottlenecks that every customer service operation faces.

Alan Mayo, IT and Change Director, Shop Direct Group

Blue Prism exceeded our expectations as did the project, which was delivered on time and on budget.

Julie Jaglowski, Customer Service Director Domestic, RWE npower

Working closely with our newly formed business agility team, we now have a platform that enables us to deliver significant cost savings

Julie Jaglowski, Customer Service Director Domestic, RWE npower

The excess queue procedure is now managed entirely by Blue Prism’s integration solution and requires little human intervention.

Joanne Masters, Business Systems Manager, Co-operative Financial Services

Blue Prism has vastly improved our operational agility supporting a successful financial product launch with an automated process

Marie Marsden, Head of Credit Operations, Shop Direct Group Financial Services

We looked at a number of ways of optimising this process for customer-on boarding without success. Blue Prism came along with a fresh approach

Dave Ford, Head of Transformation, RWE npower

We were delighted with how quickly we got the data integration process working, and how we were able to design the process to fit within

Dean Grinham, Program Delivery Manager UHB IT Services

Complementing our existing solutions, we now have 100% integration capability.

Kate Thompson, ICT Director, Mid Essex Hospital Services NHS Trust

Blue Prism has enabled us to automate processes that were previously considered not economically possible with our existing IT approach

Vivian Corbett, Head of Development, Residential Customer Services, RWE npower

Videos

New Frontiers For Robotic Automation

Robotic Automation has revolutionised manufacturing, delivering efficiency and providing high quality products for consumers. This video explores how robotic automation is moving into other industries and in particular the back office of the services industry.

Introduction to Blue Prism Robotic Automation Software Platform

Dave Moss, CTO and Co-founder of Blue Prism introduces the Blue Prism Robotic Automation Software Platform and explains how the technology is used by accredited operational business teams to rapidly and cost effectively build their own process automations to support ever changing business initiatives and operational demands, within an IT governed framework.

Robotic Automation - What next for BPO's?

Richard Jones, Chairman of Proxima and veteran of the BPO industry, discusses how Robotic Automation could drive the next generation of BPO's. Richard outlines his view that unless BPO's embrace this new approach to automation they could get left behind in this very competitive market.

Why Blue Prism? - A Customer Perspective

Blue Prism customers explain how they are implementing "Business Self Service" process automation technology, delivered within an IT managed framework, to create a "Virtual Back Office". They discuss the benefits realised through robotic automation, including improved operational agility, process efficiency, accuracy, capacity and improved customer service.

Blue Prism in the NHS - A Customer and Partner Perspective

Steve Chilton, IS Director of University Hospitals Birmingham NHS Foundation Trust, explains how Blue Prism's robotic automation technology has enabled the Trust to develop new applications and process automations without worrying about connectivity to the underlying Patient Administration System.

Operational Agility Forum