SS&C | Blue Prism® Desktop is the only desktop automation solution that delivers the enterprise-level control, security, scalability, and auditability required to automate repetitive tasks that must run on employee desktops.
Empower business users by automating routine work
Having a digital worker supporting your employees increases productivity by alleviating errors and automating repetitive functions. Additionally, employees are free to offer more customer interactions.
Desktop empowers business users to succeed by
- Automating routine work
- Reducing repetitive administration
- Increasing interaction with customers
Automate for the Desktop responsibly, scale quickly with centralized governance
Desktop enables your users to run centrally developed, validated and audited processes, giving you the confidence that you are in full compliance with IT and security standards.
What Desktop can do for you
Benefits of Desktop
More efficiency with a lower cost
- Reduce time and effort managing multiple tools
- Improved responsiveness to business needs
- Cost savings and streamline unnecessary over-complicated processes with one platform
Enhanced customer engagement and experience
- Improve quality of service and responsiveness during customer calls and interactions
- Improved customer experience and CSAT as processes can be run in real-time
- Enhancing customer engagement and improving FCR (First Call Resolution)
Greater workforce optimization and experience
- Improve job satisfaction and NPS with more time to focus on high-value work
- Enable better service and higher output
- Reducing turnover of employees as they feel valued and like their jobs