Decision

The following use case demonstrates how Decision can streamline the process flow by drastically reducing the number of steps the digital worker has to go through.

An accounts worker deciding on whether a repair invoice needs to be paid or not must consider:

• Was the repair authorized?
• Does the vehicle exist?
• Do the details of the repair match your systems?
• Does the invoice have a matching purchase order?
  • If not, is the amount under a certain, accepted, level?

This type of administrative task is the ideal candidate for automation – and Decision can make it a reality.

The following use case demonstrates how Decision can streamline the process flow by drastically reducing the number of steps the digital worker has to go through.

An agent must consider the following (and more) when evaluating a new application:

• Is the person applying for the account a resident in an applicable country?
• Are they the appropriate age?
• Do they have an existing account?
• Are they a staff member?

When processing thousands of applications, this can become a significant time-sink.