Blue Prism is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission.
Compelled Disclosure - Blue Prism may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Complaints - In compliance with the Privacy Shield Principles, Blue Prism commits to resolve complaints about our collection or use of your personal information. EU, UK and Swiss individuals with enquiries or complaints regarding our Privacy Shield policy should first contact Blue Prism at: [email protected]. Blue Prism will respond within 28 days.
Dispute Resolution - If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, Blue Prism has committed to refer unresolved Privacy Shield complaints to JAMS (Judicial Arbitration and Mediation Services, Inc), an alternative dispute resolution provider located in the United States. In either of those cases, please contact or visit www.jamsadr.com/eu-us-privacy-shield for more information or to file a complaint. The services of JAMS (Judicial Arbitration and Mediation Services, Inc) are provided at no cost to you.
Arbitration - For residual complaints not fully or partially resolved by other means, you may be able to invoke binding arbitration before the Privacy Shield Panel as detailed in the Principles. If neither Blue Prism nor our dispute resolution provider resolves your complaint, as a last resort and in limited situations, EU, UK and Swiss individuals may seek redress from the Privacy Shield Panel, a binding arbitration mechanism.
Onward transfers - Unless we demonstrate that we are not responsible for the issue giving rise to the damage, we are liable for onward transfers covered by Privacy Shield to the extent that a third party engaged by us to process personal information does so in a manner inconsistent with the Privacy Shield principles.