UAE-based Mashreq Bank needed to process USD/AED exchange requests which were arriving in the bank’s systems as unstructured emails. Using Blue Prism in combination with machine learning, digital workers can now read and process the emails. The process has delivered significant time savings. What used to take four hours now is executed in two minutes with a full audit trail.
Watch the video to learn how Blue Prism digital workers perform this important service to the bank.
Becoming an agile enterprise means operating as a seamless mix of digital workers, human workers, and systems dynamically automating processes everywhere from the back office to the customer experience. You can do this with Blue Prism's intelligent digital workers that are versatile, autonomous, self-organizing, and secure. As a result, you gain better insight and control over the work, create new and transformative ways to operate, and empower people to focus on work that truly matters.
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