
Transform your insurance business with intelligent automation
View All ResourcesTransform your insurance business from the inside out with enterprise intelligent automation
Intelligent automation is becoming a critical business solution to help insurance companies build a sustainable and agile organization for the future. With growing competition, a shifting regulatory landscape, higher expectations from customers and other forces such as climate change in play, a different approach to managing operations has to be on the cards.
An enterprise digital workforce from Blue Prism works within your organization to transform functions, making them more cost efficient, productive, innovative, and motivating staff by removing time-consuming administration.
What can intelligent automation do for your insurance business?
Insurance companies have long invested in automation to drive efficiency and productivity. Blue Prism has worked hand-in-hand with insurance companies in areas such as claims processing, underwriting and customer services to reduce costs, increase productivity and reduce average handling times. The benefits of RPA have extended into AI skills such as Natural Language Processing, Machine Learning and OCR and automation management tools and channels to create an end-to-end automation experience. Ultimately this enables insurance providers to expand their products and services with personalization, flexibility and speed.
Financial sustainability
- Reduce operating costs
- Increase productivity
- Resource effeciently
- Work better with legacy systems
- Competitive advantage
Customer experience
- Faster, more accurate quotes
- Faster policy creation
- Seamless policy changes
- Settle claims faster
- Better communication
Business complexity
- Improve and standardize processes globally
- Better coordination with regions and divisions
- Streamline complex operations
- Work efficiently with 3rd parties
Operating model
- Remove silos
- Standardize processes
- Improve back office efficiency
- Change work for your people
Regulatory compliance
- Reduce financial exposure
- Lower risk of reputational damage
- Comply with new regulations faster
- Accurate and auditable compliance
Fraud and governance
- Detect and prevent fraud earlier
- Generate accurate premiums
- Reduce void claims and policies
- Reduce human workload
- Standardize governance
Want to know more?
We support your business across its functions. Discover the benefits of RPA applied to your challenge in the insurance sector.
Why intelligent automation?

Smart digital workforce
- AI-enabled digital workers
- Automation Lifecycle Management tools
- Process design & capture

Scalability
- Re-usable & sharable objects/processes
- Simple to add more digital workers when needed
- AI workforce manager to manage bot utilization

Get started quickly
- Full support from our team
- Stand up the platform at speed with cloud
- Robotic Operating Model (ROM®)

Secure and stable
- Fully secure infrastructure
- Platform stability SLAs
- Meets all industry security standards

Compliance
- Comprehensive irrefutable audit logs
- End-to-end process history
- System & process execution audits
Partnership
- We work with you to achieve your automation goals
- Extensive partner network
- Drop-in AI and technology from our Digital Exchange
Hear from our customers
How Zurich Scaled Automation Across its Organization
Alastair Robertson, Head of Continuous Improvement & Automation, talks us through Zurich’s journey with Blue Prism, from implementation to achieving intelligent automation at scale.
Hear Andrada Covaci, Head of RPA for Aviva, explain how Aviva has automated end-to-end processes which have had a direct impact on their customers’ experiences. Aviva, an insurance company, is using Blue Prism RPA across all of their lines of business.