The Journey from RPA to Intelligent Automation: a key next step for insurers
Insurance companies have long invested in automation to drive efficiency and productivity. Blue Prism has worked hand-in-hand with insurance companies in areas such as claims processing, underwriting and customer services to reduce costs, increase productivity and reduce average handling times. Insurance companies are now deploying Blue Prism's Connected-RPA technologies such as Natural Language Processing, Machine Learning and OCR to extend the benefits of automation and deliver new ones. They are harnessing Intelligent Automation to re-shape their business models in order to grow revenue and increase profitability - providing personalized offers, selling more products directly to customers and developing new pay-as-you-use services.