Re-envisioning modernization and improving the quality and speed of citizen services in the Public Sector

Name: Masonry
Price range: $

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Automating the Public Sector

Tighter budgets, expanding workloads, declining workforces, increasing regulatory requirements, rising data security concerns, and growing citizen expectations etc. As a public sector executive, these are pressures you live and breathe every day.

The Citizen-Centric RPA Solution

Blue Prism Connected-RPA provides the foundation for transforming how agencies align their workforce with evolving mission requirements. A way of overcoming technology obsolescence and connectivity to legacy systems by providing access to leading-edge cloud, artificial intelligence and cognitive capabilities.

Re-envision modernization

Re-envision how work gets done, with an emphasis on improving and automating core processes
Comply with key governance requirements around auditability, security, and compliance

Improve the citizen experience

Improve service to citizens with automated 1-on-1 inquiry responses, matching citizens to the benefits that best meet their needs and ensuring the security of personal data
Leverage AI, machine learning and other new and innovative technologies

Increase operational agility

Enable the automation of more complex tasks, leading to automating a greater portion of the workload—and to reskill and redeploy more agency staff
Scale easily and choose from cloud or on-premise enterprise deployment

Deliver a force multiplier

Seamlessly integrate Digital Workers with human workers and manage the combined workforce as a cohesive whole to enhance the employee experience.
Automate the gathering and integration of data from multiple sources according to well-defined processes.

Select A Business Function

Citizen Service

Citizen Service Human Resources Finance

Enhance citizen service through automation

In the public sector fast, accurate customer service is the ideal that is hard to attain. An exceptionally good citizen experience can help government agencies meet their missions, save money, and improve employee satisfaction.

New Account & Account Renewals

Automate the process on the front end, using a Connected-RPA Digital Worker to capture all of the initial data.

Efficient Public Service Matching

Blue Prism Digital Workers can gather and cross-reference data to match to the right citizen services.

Data Security

The Blue Prism Digital Workforce ensures that data shared across agencies is secure and highly accurate.

Employee Empowerment

Agency employees are enabled to provide more directed support rather than spending time on repetitive, mundane tasks.

Automate employee administration processes

Hiring, retaining and motivating the public sector workforce has its challenges. But thanks to automation HR now has new tools to leverage and improve all of the processes involved in ensuring a successful human workforce.

Onboarding

Digital Workers can automatically provide login credentials and access to resources for new employees, reducing the overall amount of time onboarding takes.

Employee Progress Management

Automate the numerous employee lifecycle tasks with advanced training and learning, annual review, and performance improvement plans to deliver a more engaging and meaningful employee experience.

Recruitment Process Improvement

Digital Workers along with AI technology can provide sentiment analysis and faster, more accurate background and social media research.

Compensation Management

Blue Prism automates compensation tasks such as payroll changes, data validation, reconciliation and more can be automated to ensure accuracy and compliance.

Improve financial efficiency

Finance leaders in the public sector are embracing technology at a fast pace in order to ensure that their agencies are managing public funds appropriately and that costs are well managed.

Automatic Invoicing

Digital Workers learn when invoices need to be delivered and automatically send them to the appropriate contacts. Citizen satisfaction improves as the billing pattern becomes predicable billing pattern and agencies realize more revenue on time.

Tax Preparation

Blue Prism's Digital Workforce has the ability to pull data from multiple systems and sources and compile that data into reports that can be used to prepare taxes.

Financial Data Tracking

Track month-end closes or monthly review checklists to provide high-level overviews of revenues and expenses with a combination of RPA and AI.

Planning & Budgets

Digital Workers can ingest data from multiple sources and enable staff to make it meaningful, enhancing the ability to identify high-level trends and patterns.

Want to know more?

We support your business across its functions. Discover the benefits of RPA for the public sector.

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Why Connected-RPA?

Compliance

Comprehensive, irrefutable audit logs
End-to-end object & process change history
System & process execution audits

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Scalability

Re-usable & shareable objects/processes
Many-to-many process assignment
Processes in parallel

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Rapid Deployment & Methodology

Process Discovery
Robotic Operating Model (ROM®)
Success Accelerator

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Security & Access Control

Veracode Verified Continuous
Decoupled build & run
Disk level encryption & data masking

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Performance & Stability

Database layer resilience
Supports hybrid-cloud infrastructure
More productive & efficient

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Intelligent & Extensible

Drop-in AI skills from DX
AI Labs & Innovation Center
Data Gateways

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Hear it from specialists

Automating workloads to drive mission outcomes

In this excerpt from the 30 minute program, hear Ron Jones, Director, Solutions Architects at Blue Prism, Terry Busch, MARS’s DIA Program Manager and Colonel Ronald "Dave" Brown, Chief of Staff of the U.S. Army Joint Munitions Command discuss the cultural shift required for RPA success across the public sector.

How We Innovate

Re-envisioning modernization and improving the quality and speed of citizen services in the Public Sector

Automating the Public Sector

The Citizen-Centric RPA Solution

Re-envision modernization

Improve the citizen experience

Increase operational agility

Deliver a force multiplier

Enhance citizen service through automation

New Account & Account Renewals

Efficient Public Service Matching

Data Security

Employee Empowerment

Automate employee administration processes

Onboarding

Employee Progress Management

Recruitment Process Improvement

Compensation Management

Improve financial efficiency

Automatic Invoicing

Tax Preparation

Financial Data Tracking

Planning & Budgets

Want to know more?

Why Connected-RPA?

Compliance

Scalability

Rapid Deployment & Methodology

Security & Access Control

Performance & Stability

Intelligent & Extensible

Hear it from specialists

Automating workloads to drive mission outcomes