Driving the Future of Customer Experience and Operational Efficiency

Use digital workers to select potential carriers, calculate costs and select the best priced suppliers for a more efficient and cost effective freight purchase approach.

Use tracker systems to automatically monitor the status of shipments, including those made by third-party carriers, to maintain a near real-time view of loads.

Update scheduling systems with requests as appropriate, minimizing the time between request and execution and removing the risk of costly manual errors.

Collate, analyze and act upon data captured by IoT devices and radio frequency identification tags to optimize route planning, improve process efficiency and reduce costs.

Automate contract creation, updates and renewals. Eliminate manual error and ensure contract renewal opportunities are maximized.

Access data and integrate with any system, without the need for APIs or EDI.

Pull data from multiple systems, whether internal or third-party, then cleanse and format it to provide datasets for analysis or review by planners.

Connect digital workers with data analytics applications to identify trends, from supplier pricing to customer purchasing activity.

Generate and disseminate detailed, automated reports with more accurate forecasting to increase flexibility and reduce costs.

Gather data from assorted sensors and systems, facilitating the use of predictive algorithms to provide predictive maintenance and minimize downtime. One customer reduced faults by 650 in the first year and saved $10s of millions in maintenance and replacement fees.

Audit security applications, including anti-virus to ensure they are running, check their expiry dates and renew them as required.

Ensure data isn’t stored in places it shouldn’t be and execute data archiving using digital workers to reduce the risk of any form of data breach.

Automate regular checks against internal security policies to ensure nothing falls through the gaps, and avoid preventable vulnerabilities.

Control and maintain access to IT systems and facilities using automation to ensure workers only have access when and where they should. Use digital workers to ensure a consistent approach to access requests and access removal.

Make ERP migrations easier by using SS&C Blue Prism to orchestrate and validate data migration from existing database tables into new ones.

Automate simple processes such as setting up security, user authorizations, devices and printers, transport analysis and validation, as well as Fiori app activation.

Digital workers perform P2P processes from PO management and supplier management to verification and approval.

Automate tasks from quote and order management to credit management and customer billing, streamlining internal processes.

Automate general ledger / intercompany accounting and cost accounting within SAP S/4 HANA reducing manual effort and freeing up finance teams to focus on more complex work.

Execute key SAP operations like adjustments, renewals, account service, and customer onboarding faster and more accurately for an improved customer experience.