
Driving the future of customer experience and operational efficiency for transport & logistics
View all ResourcesKeeping up with customers: an ongoing challenge for transportation and logistics providers
It’s a time of massive change for the transportation and logistics industry, from digital transformation to new market disrupters and evolving customer expectations. Staying agile and competitive is a challenge, not just during the recent testing times of a global pandemic, but every single day.
Transforming transport and logistics with intelligent automation
In a mission-critical environment, it’s never a good idea to simply tear out legacy systems and replace them with new ones. The risk to your business is just too high. And it’s not only internal systems you need to think about. Collaboration across the supply chain means connecting with multiple external systems and adapting to unforeseen changes as fast as possible. Blue Prism intelligent automation helps meet these challenges head on by enabling you to rethink processes across the board.
Transform the customer journey
- Respond more quickly to customer contacts and complaints
- Achieve greater visibility of shipment status and delivery
- Adapt to customer demand and feedback
Optimize freight management
- Integrate seamlessly with partner systems
- Streamline freight management across air, land and sea
- React to price changes and market conditions
Convert data into insights
- Turn data into information for improved decision making
- Improve supply and demand forecasting and planning
- Enable predictive maintenance for minimized downtime, improved performance and increased throughput
Want to know more?
We support your business across its functions. Discover the benefits of RPA applied to transportation and logistics challenges.
Why Intelligent Automation?

Compliance
- Comprehensive, irrefutable audit logs
- End-to-end object & process change history
- System & process execution audits

Scalability
- Re-usable & shareable objects/processes
- Many-to-many process assignment
- Processes in parallel

Rapid Deployment & Methodology
- Process Discovery
- Robotic Operating Model (ROM®)
- Success Accelerator

Security & Access Control
- Veracode Verified Continuous
- Decoupled build & run
- Disk level encryption & data masking

Performance & Stability
- Database layer resilience
- Supports hybrid-cloud infrastructure
- More productive & efficient

Intelligent & Extensible
- Drop-in AI skills from DX
- AI Labs & Innovation Center
- Data Gateways
Hear it from our customers
Virtual workers enable Milaha to quickly process hundreds of invoices each day
A Middle Eastern marine and logistics company uses a connected-RPA solution from Blue Prism and ABBYY to process hundreds of invoices per day.