Manufacturing

Intelligent Manufacturing: Unlock the potential of Industry 4.0

Managing changing market dynamics, skills shortages, and new competitors

In the past, manufacturing only consisted of making things. Today, however, manufacturers live in a more complex world. They face ever-evolving challenges from rapidly changing tax regimes, evolving government policies, international trade wars, and scarcer raw materials, all of which are further complicated by significant skills shortages, growing cyber threats and evolving customer needs.

To survive these challenges, manufacturers need to reduce costs, increase productivity, and embrace intelligent automation as the foundation of their digital transformation efforts.

Jaguar Land Rover Uses Intelligent Automation to Sustain a Century of Success

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What’s Driving Today’s Manufacturers?

Transforming the customer experience

As manufacturers try to navigate ever-evolving industry changes, one ongoing challenge is meeting customer demand for a seamless digital experience while offering personalized products and services.

Adapting to regulatory changes

Regulators are continually updating their policies on how manufacturers must manage customer data. Switching suppliers quickly can be cumbersome when new regulation makes it necessary to do so. Assets are not always centrally maintained, making adapting to regulatory change more difficult.

Managing a complex supply chain

Manufacturers are up against complex supply chains that require managing global sourcing, production and distribution tailored to an ever-changing market.

Creating the future operating model

Manufacturers need to create a competitive, efficient model where numerous people are no longer performing low value, repetitive tasks.

Ensuring financial sustainability

Return on equity (RoE) and profitability are falling while costs and competition mount. Manufacturers must reduce operating costs and increase competitiveness by building agile, forward-thinking, and lean organizations.

How Can Blue Prism Solve Your Business Challenges?

Select A Solution Area
Supply Chain Management
Supply Chain Management Customer Service Regulatory Compliance IT Management

Enable the digital supply chain

Today’s manufacturing landscape is made up of independent silos. Getting key data from all these silos, as well as older, disparate systems can be a challenge. Additionally, it can require a lot of time-consuming manual processing and additional personnel to gather this data.

With a digital supply chain, manufacturers can de-silo these processes and create a data lake/process mining area where key insights can be gained. This can be done through a digital workforce, using intelligent automation that enables seamless supplier integration with the ability to update multiple systems accurately and efficiently. This ensures standardization of data across the end-to-end supply chain and speeds up processing. It also removes the risk of order mistakes or duplications through human error, and frees up labor to concentrate on more complex logistical tasks.

One Blue Prism customer saved nearly quarter of a million business hours a year just by automating shipping documentation across its local operations’ teams. Others are delivering huge savings through:

Proactive purchase orders

Check inventory levels against actual stock and automatically generate purchase orders to suppliers, speeding up the process and preventing delays.

Quote management

Provide on-demand quotes automatically, minimizing delay and improving customer experience.

Improve customer experience

Customer experience can be improved through more efficient order and invoice processing, more responsive customer service and enhanced quality assurance. Blue Prism's integration with data analytics partners such as Logistics Management also enables organizations to derive greater insights from their customer data and adapt to evolving customer preferences more quickly.​

Account changes

Facilitate self-service for customer account changes or streamline customer service data input across multiple systems through intelligent automation.

Tracking

Parts, components and products can be tracked throughout the production cycle, improving visibility and customer experience.

Order management

Automate customer order management processes to minimize the time from order to acknowledgment to completion.

Warranty and repairs

Record part identification and defect codification across relevant systems, investigate warranty claims, and notify component suppliers about incidents. Update customers appropriately and reduce time to resolution.

Stay ahead of compliance changes and reduce your organization's compliance risk

Reacting quickly and complying with regulatory changes across multiple geographies can be difficult. A digital workforce can improve response times against existing regulatory service level agreements (SLAs), help you respond to new regulations faster, and help you understand the impact of changes on operational costs.

Performance reporting

Digital workers can collect data and build reports to demonstrate regulatory performance and adherence to SLAs.

Auditing

Ensure audit compliance by automating internal reviews to proactively identify potential issues.

Impact measurement

Automate the measurement of pre- and post-regulation impact on operational costs.

Regulation execution

Automate new regulatory processes from the start by using a digital workforce. Reduce the cost of training your human workforce and the risk of human error while increasing the speed of execution.

Drive excellence in IT management

Improve cyber security through robust IT management and policy controls.

Data management

Automatically report, archive, or remove data that is either in inappropriate locations or has exceeded acceptable date ranges.

Desktop management

Audit and remove unauthorized or unused applications from user desktops.

Anti-virus and certificate checks

Check, report and renew the status of anti-virus and certificate checks across the whole IT estate to remove the risk of exposure.

Employee exit

Remove employee access to both systems and facilities and confirm completion with the appropriate teams.

Free the People

Becoming an agile enterprise means operating as a seamless mix of digital workers, human workers, and systems dynamically automating processes everywhere from the back office to the customer experience. You can do this with Blue Prism's intelligent digital workers that are versatile, autonomous, self-organizing, and secure. As a result, you gain better insight and control over the work, create new and transformative ways to operate, and empower people to focus on work that truly matters.

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