Managing changing market dynamics, skills shortages, and new competitors
In the past, manufacturing only consisted of making things. Today, however, manufacturers live in a more complex world. They face ever-evolving challenges from rapidly changing tax regimes, evolving government policies, international trade wars, and scarcer raw materials, all of which are further complicated by significant skills shortages, growing cyber threats and evolving customer needs.
Manufacturing made simpler
In today's manufacturing environment, intelligent automation is boosting productivity and supporting new operating models while reducing costs and elevating the customer experience. Digital workers are delivering a digital supply chain utilizing the best of robotic process automation - watch to learn more.
How Can SS&C Blue Prism Solve Your Business Challenges?
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Enable the digital supply chain
Today’s manufacturing landscape is made up of independent silos. Getting key data from all these silos, as well as older, disparate systems can be a challenge. Additionally, it can require a lot of time-consuming manual processing and additional personnel to gather this data.
With a digital supply chain, manufacturers can de-silo these processes and create a data lake/process mining area where key insights can be gained. This can be done through a digital workforce, using intelligent automation that enables seamless supplier integration with the ability to update multiple systems accurately and efficiently. This ensures standardization of data across the end-to-end supply chain and speeds up processing. It also removes the risk of order mistakes or duplications through human error, and frees up labor to concentrate on more complex logistical tasks.
One SS&C Blue Prism customer saved nearly quarter of a million business hours a year just by automating shipping documentation across its local operations’ teams. Others are delivering huge savings through:
Proactive purchase orders
Check inventory levels against actual stock and automatically generate purchase orders to suppliers, speeding up the process and preventing delays.
Provide on-demand quotes automatically, minimizing delay and improving customer experience.
Improve customer experience
Customer experience can be improved through more efficient order and invoice processing, more responsive customer service and enhanced quality assurance. Blue Prism's integration with data analytics partners such as Logistics Management also enables organizations to derive greater insights from their customer data and adapt to evolving customer preferences more quickly.
Facilitate self-service for customer account changes or streamline customer service data input across multiple systems through intelligent automation.
Parts, components and products can be tracked throughout the production cycle, improving visibility and customer experience.
Automate customer order management processes to minimize the time from order to acknowledgment to completion.
Warranty and repairs
Record part identification and defect codification across relevant systems, investigate warranty claims, and notify component suppliers about incidents. Update customers appropriately and reduce time to resolution.
Stay ahead of compliance changes and reduce your organization's compliance risk
Reacting quickly and complying with regulatory changes across multiple geographies can be difficult. A digital workforce can improve response times against existing regulatory service level agreements (SLAs), help you respond to new regulations faster, and help you understand the impact of changes on operational costs.
Digital workers can collect data and build reports to demonstrate regulatory performance and adherence to SLAs.
Ensure audit compliance by automating internal reviews to proactively identify potential issues.
Automate the measurement of pre- and post-regulation impact on operational costs.
Automate new regulatory processes from the start by using a digital workforce. Reduce the cost of training your human workforce and the risk of human error while increasing the speed of execution.
Drive excellence in IT management
Improve cyber security through robust IT management and policy controls.
Automatically report, archive, or remove data that is either in inappropriate locations or has exceeded acceptable date ranges.
Audit and remove unauthorized or unused applications from user desktops.
Anti-virus and certificate checks
Check, report and renew the status of anti-virus and certificate checks across the whole IT estate to remove the risk of exposure.
Remove employee access to both systems and facilities and confirm completion with the appropriate teams.