Intelligent Manufacturing: Unlock the Potential of Industry 4.0

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Managing changing market dynamics, skills shortages and new competitors

Manufacturing used to be just about making things. Today’s manufacturers live in a more complex world. They face challenges from rapidly changing tax regimes, evolving government policies, international trade wars, scarcer raw materials and increasing cyber security threats. ag To survive Industry 4.0, manufacturers need to reduce costs and increase productivity through digital transformation.

Streamlining operations through an intelligent digital workforce

Blue Prism digital workers help manufacturers in sectors like chemicals, pharmaceuticals, engineering, food and beverages, automotive and aerospace work faster and smarter. They smooth the flow of data from extended supply chains and IoT sensors at the edge, supporting faster decision-making and improving product quality.

Unlock big data

  • Collect data from disparate systems for analysis
  • Enable predictive maintenance for minimized downtime, improved takt time and increased throughput
  • Streamline production through increased visibility and enhanced decision making

Transform the customer journey

  • Respond faster to customer contacts
  • Enable self-service and improve visibility of order status
  • Adapt rapidly to customer demand and feedback

Digitalize the back office

  • Create greater agility for regulatory change, reducing compliance costs
  • Introduce proactive order management and inventory control
  • React faster to price changes and market conditions

Streamline supplier management

  • Onboard the right suppliers at the right time at the right price
  • Optimize regulatory checks of global suppliers
  • Proactively manage supplier performance against SLAs
Select A Business Function
Operations Management
Operations Management SAP® Integration & Management Customer Service Regulatory Compliance Supply Chain Management Supplier Lifecycle Management Inventory and BOM Management IT Management

Streamline your operations

Machines and components on the factory floor capture essential data that is often trapped within inaccessible systems. Digital workers provide a fast, agile way to access data and integrate with any system, without the need for APIs or EDI.

Predictive maintenance

Intelligent automation can gather data from assorted sensors and systems, and use predictive algorithms to provide predictive maintenance and minimize downtime. One customer reduced machine faults by 650 in the first year and saved tens of millions of dollars in maintenance and replacement fees.

Productivity improvements

Manufacturers can collate, analyze and act upon insights from data captured by IoT devices and RFID tags to increase productivity, improve process efficiency and reduce costs.

Quality assurance

Digital workers can receive, process and interpret photographs and other digital information, which can be categorized and acted upon against quality parameters.

Engineering to manufacturing bills of materials (BOMs)

Ensure data updated in the engineering BOM is replicated in the manufacturing BOM to avoid waste and re-work.

Facilitate SAP® S/4 HANA migration and enhance back office operations

Support for SAP® ERP Central Component (SAP® ECC) ends in 2025. Moving to SAP® S/4HANA is key but the project may prove both lengthy and challenging. As they plan for migration, organizations should consider their current ERP strategy and evaluate the role automation can have in helping them transform for the digital age.

Data Migration & Validation

Digital workers can orchestrate and validate data migration from existing database tables into new ones.

Basis Functions

Use a digital workforce to automate simple processing ranging from setting up security, user authorizations, devices and printers to transport analysis and validation and Fiori app activation.


Automate P2P and O2C processes from purchase order management and supplier management to verification and approval.


Streamline internal processes as digital workers manage O2C tasks from quote and order management to credit management and customer billing.


Intelligent automation reduces mundane tasks relating to general ledger/intercompany accounting and cost accounting within SAP S/4 HANA, allowing finance staff to focus on value-added analytical tasks.

SAP® Operations

Improve the customer experience through the automation of historically manual SAP operations including adjustments, renewals, account service and customer onboarding.

Improve the customer experience

The customer experience can be improved through more efficient order and invoice processing, more responsive customer service and enhanced quality assurance. Blue Prism's integration with data analytics partners also enables organizations to derive greater insights from their customer data. This enables manufacturers adapt to evolving customer preferences more quickly.

Account Changes

Facilitate self-service for customer account changes or streamline customer service data input across multiple systems through intelligent automation.


Parts, components and products can be tracked throughout the production cycle, improving visibility and customer experience.

Order Management

Automate customer order management processes to minimize time from order to acknowledgment to completion.

Warranty and Repairs

Record part identification and defect codification across relevant systems, investigate warranty claims, and notify component suppliers about incidents. Update customers appropriately and reduce time to resolution.

Reduce your organization's compliance risk

Regulatory changes across multiple geographies can be difficult to react to and comply with. A digital workforce can improve response times against existing regulatory service level agreements (SLAs), help you respond to new regulation faster and help you understand the impact of changes on operational costs.

Performance Reporting

Digital workers can collect data and build reports to demonstrate regulatory performance and service level agreements (SLAs).


Ensure audit compliance by automating internal reviews to proactively identify potential compliance issues.

Impact Measurement

Automate the measurement of pre and post regulation impact on operational costs.

Regulation Execution

Automate new regulatory processes from the start. Reduce cost of training human workforce and go straight to digital workers. Reduce risk of human error and increase speed of execution.

Optimize the supply chain

Digital workers enable seamless supplier integration with the ability to update multiple systems accurately and efficiently. This ensures standardization of data across the end-to-end supply chain and speeds up processing. It also removes the risk of order mistakes or duplications through human error, as well as freeing up labor to concentrate on more complex logistical tasks.

One Blue Prism customer saved nearly quarter of a million business hours a year just by automating shipping documentation across its local operations’ teams. Others are delivering huge savings through:

Proactive Purchase Orders

Check inventory levels against actual stock and automatically generate purchase orders to suppliers, speeding up the process and preventing delays.

Quote Management

Provide quotes on demand automatically, minimizing delay and improving customer experience.

Freight Purchase

Automate requesting, selection and scheduling of freight from relevant suppliers. Reduce costs by identifying the best carrier price and reducing manual effort.

Drive performance through improved supplier management

Maintaining and managing complex supplier relationships is critical to an effective supply chain and efficient production. Intelligent automation enables manufacturers to oversee their supplier portfolio to optimize performance, be more cost effective and ensure regulatory and ethical requirements are met.

Supplier Onboarding

Digital workers pull together the data and documentation needed to set up approved and vetted suppliers accurately and efficiently.

Contract Management

Create and update accurate and timely supplier contracts, as well as proactive alerts when contract agreements are due for renewal, ensuring there is enough time for re-negotiation.

Performance Management

Digital workers pull together the appropriate data to measure supplier performance against contractual SLAs, ensuring any issues can be highlighted early and actioned as necessary.

Regulatory Checks

Automate consistent compliance checks to ensure suppliers are meeting all legal, ethical and environmental obligations.

Increase agility in inventory management

Being able to optimize your inventory control with an effective bill of materials (BOMs) will reduce costs and increase agility. Too much stock locks up cash and resources, too little stock impacts fulfilment and reduces customer satisfaction.

Cost Change

Automatically identify cost changes, generate cost impact analysis and populate material cost logs, freeing up buyer’s time to focus on revenue generating activity.

Inventory Replenishment

Check your inventory levels and automatically generate POs to suppliers, speeding up the process and preventing delays.


Take real-time data and continually update your forecast model. Calculate changing currency exchange rates and produce accurate order schedules.

Bill of Materials (BOM) Management

Engineers can make changes to the engineering BOM with data points being automatically updated in the manufacturing BOM, such as SAP.

Drive excellence in IT management 

Improve cyber security through robust IT management and policy controls.

Employee Exit

Remove employee access to both systems and facilities and confirm completion to the appropriate teams.

Desktop Management

Audit and remove unauthorized or unused applications from user desktops.

Data Management

Automatically report, archive or remove data in inappropriate locations or exceeding acceptable date ranges.

Anti-Virus and Certificate Checks

Check, report and renew status of anti-virus and certificates across the whole IT estate to remove the risk of exposure.

Want to know more?

We support your business across its functions. Discover the benefits of RPA applied to manucturer challenges.

Why Intelligent Automation?


  • Comprehensive, irrefutable audit logs
  • End-to-end object & process change history
  • System & process execution audits
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  • Re-usable & shareable objects/processes
  • Many-to-many process assignment
  • Processes in parallel
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Rapid Deployment & Methodology

  • Process Discovery
  • Robotic Operating Model (ROM®)
  • Success Accelerator
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Security & Access Control

  • Veracode Verified Continuous
  • Decoupled build & run
  • Disk level encryption & data masking
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Performance & Stability

  • Database layer resilience
  • Supports hybrid-cloud infrastructure
  • More productive & efficient
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Intelligent & Extensible

  • Drop-in AI skills from DX
  • AI Labs & Innovation Center
  • Data Gateways
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