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Intelligent Manufacturing: unlock the potential of Industry 4.0

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The challenge for manufacturers: changing market dynamics, skills shortages and new competitors

Manufacturing organizations continue to face challenges from evolving government policies, international trade wars and increasing cyber security threats. Coupled with significant skills shortages and new competitors, manufacturers and suppliers must drive efficiencies and increase productivity through digital transformation to remain competitive.

Streamlining operations through an intelligent digital workforce

We work with chemical, pharmaceuticals and engineering companies, food and beverage providers, automotive and aerospace manufacturers and many more. Intelligent automation enables manufacturers like you to accelerate the digitization of their key operations and protect against cyber threats.

Unlock big data

  • Collect data from disparate systems for analysis
  • Enable predictive maintenance for minimized downtime, improved takt time and increased throughput
  • Streamline production through increased visibility and enhanced decision making

Transform the customer journey

  • Faster response to customer contacts
  • Self-service enablement and improved visibility of order status
  • Rapid adaptability to customer demand and feedback

Digitalize the back office

  • Greater agility for regulatory change, reducing compliance costs
  • Proactive order management and inventory control
  • Faster reaction to price changes and market conditions

Streamline supplier management

  • Onboard the right suppliers at the right time at the right price
  • Optimize regulatory checks of global suppliers
  • Proactively manage supplier performance against SLAs
Select A Business Function
Operations Management
Operations Management SAP® Integration & Migration Customer Service Regulatory Compliance Supply Chain Management Supplier Lifecycle Management Inventory & BOM Management IT Management

Streamline your operations

On the factory floor, machines and components are capturing essential data that is often trapped within systems that are not easily accessible. Digital Workers provide a fast, agile way to access data and integrate with any system, without the need for APIs or EDI.  

Predictive Maintenance

Connected-RPA can gather data from assorted sensors and systems, facilitating the use of predictive algorithms to provide predictive maintenance and minimize downtime. One customer reduced machine faults by 650 in the first year and saved $10’s millions in maintenance and replacement fees.

Productivity Improvements

Data captured by IoT devices such as factory equipment and RFID tags can be collated, analyzed and acted upon to increase productivity, improve process efficiency and reduce costs.

Quality Assurance

Through Connected-RPA receive, process and interpret photographs and other digital information that can be categorized and acted upon against quality parameters.

Engineering to Manufacturing BOM

Ensure data updated in the Engineering BOM is replicated in the Manufacturing BOM to avoid waste and re-work.

Facilitate SAP® S/4 HANA migration and enhance back office operations

With support for SAP® ERP Central Component (SAP® ECC) ending in 2027, moving to SAP® S/4HANA is key but the project may prove both lengthy and challenging regardless of the chosen route. As they plan for migration, organizations should consider their current ERP strategy and evaluate the role automation can have in helping them transform for the digital age.

Data Migration & Validation

Digital workers can orchestrate and validate data migration from existing database tables into new ones.

Basis Functions

Use a digital workforce to automate simple processing ranging from setting up security, user authorizations, devices/printers to transport analysis & validation and Fiori app activation.


Automate P2P and O2C processes including from purchase order management and supplier management to verification and approval.


Streamline internal processes as Digital Workers manage O2C tasks from quote and order management to credit management and customer billing.


Connected-RPA reduces mundane tasks relating to general ledger/intercompany accounting and cost accounting within SAP® S/4HANA, allowing finance staff to focus on value-added analytical tasks.

SAP® Operations

Improve customer experience through the automation of historically manual SAP® operations including adjustments, renewals, account service and customer onboarding.

Improve the customer experience

Customer experience can be improved through more efficient order and invoice processing, more responsive customer service and enhanced quality assurance. Additionally, Blue Prism's integration with data analytics partners enables organisations to drive greater insight from their customer data. Enabling manufacturers to more quickly adapt to evolving customer preferences.

Account Changes

Facilitate self-service for customer account changes or streamline customer service data input across multiple systems through Connected-RPA.


Parts, components and products can be tracked throughout the production cycle improving visibility and customer experience.

Order Management

Automate customer order management processes to minimize time from order to acknowledgment to completion.

Warranty & Repairs

Part identification and defect codification recorded across relevant systems, warranty claim investigated, and incident notified to component supplier. Customer updated appropriately. Time to resolution reduced.

Reduce your organization's compliance risk

Regulatory changes across multiple geographies can be difficult to react to and comply with. A Digital Workforce can improve response times against existing regulatory SLAs, help you respond to new regulation faster and help you understand the impact of the changes on operational costs.

Performance Reporting

Digital Workers can collect data and build reports to demonstrate regulatory performance and service level agreements (SLAs).


Ensure audit compliance by automating internal reviews to proactively identify potential compliance issues.

Impact Measurement

Automate the measurement of pre and post regulation impact on operational costs.

Regulation Execution

Automate new regulatory processes from the start. Reduce cost of training human workforce and go straight to Digital Workers. Reduce risk of human error and increase speed of execution.

Optimize the supply chain

Digital Workers enable seamless supplier integration with the ability to update multiple systems accurately and efficiently. This ensures standardization of data across the end-to-end supply chain and speeds up processing. RPA also removes the risk of order mistakes or duplications through human error, as well as freeing up labor to concentrate on more complex logistical tasks.

One Blue Prism customer saved nearly quarter of a million business hours a year just automating shipping documentation across its local operations’ teams. Others are delivering huge savings through:

Proactive Purchase Orders

Check inventory levels against actual stock and automatically generate purchase orders to suppliers, speeding up the process and preventing delays.

Quote Management

Provide quotes on demand automatically, minimizing delay and improving customer experience.

Freight Purchase

Automate requesting, selection and scheduling of freight from relevant suppliers. Reduce costs by identifying the best carrier price and reducing manual effort.

Drive performance through improved supplier management

Maintaining and managing complex supplier relationships is critical to an effective supply chain and efficient production. Intelligent Automation enables manufacturers to oversee their supplier portfolio to optimize performance, be more cost effective and ensure regulatory, and ethical, requirements are met.

Supplier Onboarding

Digital Workers pull together the data and documentation needed to set up approved and vetted suppliers accurately and efficiently.

Contract Management

Create and update accurate and timely supplier contracts, as well as proactive alert when contract agreements are due for renewal to ensure enough time for re-negotiation.

Performance Management

Digital Workers pull together the appropriate data to measure supplier performance against contractual SLAs, ensuring any issues can be highlighted early and actioned as necessary.

Regulatory Checks

Automate consistent compliance checks to ensure suppliers are meeting all legal, ethical and environmental obligations.

Increase agility in inventory management

Being able to optimize your inventory control with an effective Bill of Materials (BOM) will reduce costs and increase agility. Too much stock locks up cash and resources, too little stock impacts fulfilment and reduces customer satisfaction.

Cost Change

Automatically identify cost changes, generate cost impact analysis and populate material cost logs freeing up buyer’s time to focus on revenue generating activity.

Inventory Replenishment

Check your inventory levels and automatically generate POs to suppliers, speeding up the process and preventing delays.


Take real-time data and continually update your forecast model. Calculate changing currency exchange rates and produce accurate order schedules.

Bill of Materials (BOM) Management

Reduce re-keying of data. Engineers can make changes to the Engineering BOM with the data points being automatically updated in the Manufacturing BOM, such as SAP®.

Drive excellence in IT management 

Improve cyber security through robust IT management and policy controls.

Employee Exit

Remove employee access to both systems and facilities and confirm completion to the appropriate parties.

Desktop Management

Auditing and removal of unauthorized or unused applications from user desktops.

Data Management

Automatically report, archive or remove data in inappropriate locations or exceeding acceptable date ranges.

Anti-Virus & Certificate Checks

Check, report and renew status of anti-virus and certificates across estate to remove risk of exposure.

Want to know more?

We support your business across its functions. Discover the benefits of RPA applied to manucturer challenges.

Why Connected-RPA?


  • Comprehensive, irrefutable audit logs
  • End-to-end object & process change history
  • System & process execution audits
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  • Re-usable & shareable objects/processes
  • Many-to-many process assignment
  • Processes in parallel
Learn more

Rapid Deployment & Methodology

  • Process Discovery
  • Robotic Operating Model (ROM®)
  • Success Accelerator
Learn more

Security & Access Control

  • Veracode Verified Continuous
  • Decoupled build & run
  • Disk level encryption & data masking
Learn more

Performance & Stability

  • Database layer resilience
  • Supports hybrid-cloud infrastructure
  • More productive & efficient
Learn more

Intelligent & Extensible

  • Drop-in AI skills from DX
  • AI Labs & Innovation Center
  • Data Gateways
Learn more

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A Digital Workforce for Every Enterprise

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