How Select Health Improves Productivity, Supports Expansion with Chorus BPM

Select Health is a nonprofit health plan dedicated to simplifying healthcare for its more than one million members across the Mountain West. They leverage Chorus BPM to process healthcare claims 95% faster and resolve bill-related customer requests 93% faster.

In this video Marianne White, Claims Operations AVP, discusses how Chorus enables Select Health to:

• Improve productivity by eliminating common human errors and consistently prioritizing work.
• Expand their business to neighboring states, and address different regulations and expectations, without impacting current processes.
• Increase employee satisfaction by delivering the right work to the right employee at the right time.