How Select Health Improves Productivity, Supports Expansion with Chorus BPM

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Select Health is a nonprofit health plan dedicated to simplifying healthcare for its more than one million members across the Mountain West. They leverage Chorus BPM to process healthcare claims 95% faster and resolve bill-related customer requests 93% faster.

In this video Marianne White, Claims Operations AVP, discusses how Chorus enables Select Health to:

  • Improve productivity by eliminating common human errors and consistently prioritizing work.
  • Expand their business to neighboring states, and address different regulations and expectations, without impacting current processes.
  • Increase employee satisfaction by delivering the right work to the right employee at the right time.
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