Building your Healthcare Centre of Excellence

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The key considerations for automation success

Every project starts with a “What”: What is the objective? And what is the best route to achieving that? Often teams get so caught up in the what, that they overlook the very important how?

Having a clear vision and dedicated team in place to help you plan, build and execute against your objectives is a fundamental pillar of automation success; and we’re here to help you build yours.

During this session, Ian Blackburn, Head of Customer Success (Cloud) at Blue Prism, and Karen Gorman, Healthcare Director at Blue Prism, will discuss the key considerations necessary to building a successful and innovative Centre of Excellence.

The 45-minute workshop will cover:

  • Staffing your team with the right skills for the job
  • Establishing a clear operating and best practice model
  • Ensuring your team have the best toolkit available


Karen Gorman Headshot

Karen Gorman

Healthcare Account Director, Blue Prism

Ian Blackburn

Ian Blackburn

Head of Customer Success - Cloud, Blue Prism

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