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News | Jul 26, 2023

SS&C, U.K.'s National Health Service Shared Business Services Team Up to Deliver Digital Transformation to NHS

SS&C, U.K.'s National Health Service Shared Business Services Team Up to Deliver Digital Transformation to NHS

NHS SBS signs resale agreement with SS&C Blue Prism to drive efficiencies across NHS HR, procurement and finance processes via SS&C Blue Prism

WINDSOR, CT, July 26, 2023 (PRNewswire) – SS&C Technologies Holdings, Inc. (Nasdaq: SSNC) today announced a partnership with NHS Shared Business Services (SBS), the leading provider of corporate services to the NHS in England. The agreement builds on SS&C’s relationship with select NHS organizations to use intelligent automation within back-office processes. Through the extended agreement with NHS SBS, more NHS organizations can leverage automation to deliver better care, cut down patient waiting lists and improve the healthcare worker experience.

Our thriving intelligent automation program is further enhanced by our partnership with SS&C Blue Prism, which already has a robust presence within the NHS. The integrability of their solutions supports our NHS customers who use different automation suppliers, facilitating data interoperability to meet the needs of NHS organizations."
James Parker Automation Lead for NHS SBS

NHS SBS was established in 2004 and is a joint venture between the U.K. government’s health department and Sopra Steria, a European tech leader recognised for its consulting, digital services and software development. SS&C Blue Prism is well positioned to build on the joint venture's success, which has automated over 250 processes and saved over 400,000 hours on behalf of the NHS. The automation has also cut costs through client debt recovery, value-added tax reclamation and procurement savings.

With SS&C Blue Prism's intelligent automation platform, NHS organizations can improve patient care with new patient engagement models, expedited patient processing, standardized services and contact center communications. Intelligent automation will also be implemented in HR, procurement, and finance, freeing professionals to focus on more value-adding work. Over 130 digital workers are deployed with NHS SBS to drive efficiency and enable staff to focus on more valuable, patient-centered work.

We’re proud to be supporting the NHS to deliver better care to citizens across the country. With this partnership, we are bringing the power of intelligent automation technologies such as artificial intelligence and business process management to over 40% of the NHS. Our work not only offers much-needed support to healthcare organizations, patients and workers in England but also shows the value of automation in a challenging period for the healthcare sector.”
Patrick Shephard Director of Healthcare at SS&C Blue Prism

Over 2,800 customers worldwide run their operations on SS&C Blue Prism, digitizing operations across financial services, insurance, health and pharma, manufacturing, and more.

To learn more about what SS&C Blue Prism’s healthcare solutions can do for your organization, speak to an expert.

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